About this role
Education: No degree, certificate or diploma. Work setting: Hotel, motel, resort. Tasks: Register arriving guests and assign rooms. Process group arrivals and departures. Take, cancel and change room reservations. Provide information on hotel facilities and services. Provide general information about points of interest in the area. Process guests' departures, calculate charges and receive payments. Balance cash and complete balance sheets, cash reports and related forms. Follow emergency and safety procedures. Clerical duties (i.e. faxing, filing, photocopying). Answer telephone and relay telephone calls and messages. Provide customer service. Computer and technology knowledge: Central reservation system (CRS). Spreadsheet. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Personal suitability: Client focus. Dependability. Efficient interpersonal skills. Excellent oral communication. Flexibility. Judgement. Organized. Reliability. Team player. Screening questions: Do you have experience working in this field?. Experience: 1 to less than 7 months. Employment terms options: Evening. Day. Weekend.