About this role
Contract: Zero hours contract Salary: £12.71 plus £1.53 per hour Location: Southampton, SO30 2HL Closing date: Thursday 20th August 2026 Interview date: TBC Join our team as a Standby Reception and Administration Assistant at our Rehoming Centre in Southampton ! Are you passionate about providing exceptional customer service and administrative support that makes a real difference? Here's your chance to become an integral part of our Blue Cross family, where you'll play a crucial role in delivering our mission to help more pets in need. This is a zero hours contract. As our Standby Reception and Administration Assistant, you'll be the welcoming face and organisational backbone of our Rehoming Centre. From greeting clients with a warm smile to ensuring our administrative processes run smoothly, you'll be at the heart of everything we do. In this role, you'll engage with clients in person, over the phone, and through digital channels, providing them with non-judgemental support and assistance. You'll maintain a clean and inviting front of house environment, ensuring all materials are up-to-date and in line with Blue Cross branding. You'll manage administrative tasks efficiently, including stock management, pet movement coordination, and cash handling. Your collaboration with colleagues across departments will be essential as you work together to deliver outstanding client service and optimise administrative processes. Collecting and analysing visitor feedback, you'll continuously strive for excellence and contribute to the training and development of team members and volunteers, sharing your expertise and fostering growth. You will be on a zero hour’s contract and therefore you will not have regular hours of work but will be on standby to work shifts as and when required. If you excel in an environment where you can see the difference you make every day, then this is the role for you. Interested? Then apply and let’s work together to see if this is the role for you.