About this role
We're hiring a Scrum Master to support two Scrum teams within our Platform Delivery Team. The teams are responsible for the internal technical development and deployment of Xantura's products & Infrastructure, including backend development, Power BI dashboards, databases and more. This is not a by-the-book, ceremony-only role. You'll own the day-to-day mechanics of Scrum, but we need someone who looks beyond their own team, understands where we're heading as a business, and helps connect delivery to those wider objectives. You'll work closely with the Lead Delivery Manager, reporting into them, helping coordinate delivery across both teams, surface and resolve conflicts, and keep work moving toward outcomes that matter. We're a small business and we're scaling, already grown massively over the past year. That means we want someone comfortable stepping outside a narrow remit, thinking about the whole picture rather than just the sprint in front of them, and bringing some project or delivery management instinct to the role. The teams are still relatively new to Scrum and working in Sprints, with varying degrees of success, therefore we need someone confident at coaching, guiding and implementing appropriate measures, ways of working and processes that are required. A more hands on approach. Core Scrum delivery (the foundation) Facilitate Scrum ceremonies (daily stand-ups, sprint planning, retrospectives, reviews and backlog refinement), keeping them purposeful and meaningful rather than routine checkbox exercises. Remove and manage impediments and blockers, working with the team and all relevant stakeholders to keep delivery flowing and understood, documenting blockers for our learning and identify reoccurrences. Coach the teams on Scrum practice and continuous improvement. Track and interpret agreed delivery metrics (velocity, burndown, blockers, completion, effort logging, capacity), using them to inform decisions rather than simply report them (some may not be necessary, we can identify appropriate metrics in the role). Promote communication and alignment within and across the teams, especially around interdependencies. Protect the teams from unnecessary interruption and support a healthy working environment, documenting disruptions for future mitigation. Wider delivery and business awareness (what makes this role different) Understand our company objectives and priorities and how each team's work connects to them, keeping delivery aligned to outcomes rather than output. Support the Lead Delivery Manager with delivery planning, coordination and reporting across teams. Identify and help resolve conflicts, competing priorities and dependencies across teams, escalating with a recommendation rather than just a flag. Support the Lead Delivery Manager and Product Owner with backlog prioritisation, requirement clarity and forward planning. Contribute to how we work as we scale, refining and rolling out new ways of working alongside the Lead Delivery Manager. Own Platform RAID Log and other Platform documentations/reports