About this role
Alta Planning + Design is hiring a TDM Programs Specialist Level I or II for our Seattle office. This is a role for someone who finds meaning in the work of connecting people to places and who genuinely believes that transit, biking, carpooling, and walking are not just alternatives to driving alone, but better ways to move through communities. This is a full-time position that will support a portfolio of projects primarily based in the greater Seattle area, with a primary focus on public-facing customer service for projects that increase mobility of residents in the region. About Alta Alta is a mission‑driven company working to mitigate climate change and advance safety and social justice by shaping sustainable, people‑centered communities. We bring together expertise across planning, design, engineering, education and encouragement programs, and community engagement to help communities thrive. Our work is grounded in the belief that how places are designed and experienced has a profound impact on equity, health, and opportunity—and that people should always be at the heart of those decisions. Founded in 1996, Alta was at the forefront of the active transportation movement and has spent nearly 30 years partnering with communities to imagine a more connected, resilient, and inclusive future. Today, with more than 225 staff across the United States and beyond, we are a global leader in creating environments that support everyday life, strengthen human connection, and respond to the challenges of a changing world. Alta offers the opportunity to collaborate across disciplines, contribute to meaningful work at every scale, and be part of a team committed to making lasting, positive change for people and the places they call home. The role will support Transportation Demand Management (TDM) programs for public transportation agencies that help connect people with transportation resources and services. The work focuses on increasing ease and access to essential destinations and connecting people with transportation options that meet client goals like reducing traffic congestion, improving air quality, and advancing transportation equity. This work is people-centered and has a tangible impact, sitting at the intersection of transportation equity, environmental resilience, and community wellbeing. This position will include staffing in-person events outside of traditional business hours, including weekends and evenings. Day to Day No two days in this role are exactly alike, but there are common work activities that will make up your week. The TDM Specialist will spend most of their time on the following types of work: Shaping and implementing programs that support mobility and promote sustainable modes of transportation, such as universal basic mobility, transportation equity, travel options programs, or safe routes to school. Applying TDM principles to help implement successful projects, programs, and initiatives within diverse communities, particularly in Seattle, King County, and the Puget Sound region. Supporting the execution of a universal basic mobility program. This includes one-on-one interactions with commuters and residents, providing information on transportation service details, supporting specialized program offerings, administering mobility wallet cards and more. Work occurs in person, via virtual meetings, email, telephone, and/or via digital platforms. Identifying, building, and maintaining partnerships with regional transportation providers to expand mobility options for project purposes and program participants. Collaborating with other team members and local partners to provide resident-facing outreach, transportation program related sales, and program partnerships. Tracking program data, documenting customer interactions, maintaining accurate records, managing project assets, organizing materials, and monitoring inventories. Collaborating with and supporting project staff on the development, production and distribution of electronic, online, and print project materials. Planning and staffing outreach efforts such as community events, transportation fairs, pop-up tabling , lunch and learns, local fairs and festivals, and other in-person engagement. This may include coordinating logistics, transporting equipment, staffing events, and tracking metrics. Always representing Alta’s clients and programs warmly and professionally. Supporting program measurement and evaluation, such as collecting data, tracking metrics, conducting surveys, and summarizing results. Supporting client-facing communications in collaboration with project managers, such as identifying project needs and challenges, sharing timely updates, proactively surfacing recommendations, and recommending program innovations to strengthen project delivery. Assisting project managers with administrative tasks in support of program efforts.