About this role
Junior Commercial Lines Account Manager / Commercial Lines CSR We are seeking a motivated Junior Commercial Lines Account Manager / Commercial Lines CSR to support our commercial lines team in Metuchen, NJ. This role is ideal for an early-career insurance professional who has some commercial lines service experience and is looking to grow within a stable, client-focused agency environment. In this role, you will assist with the daily servicing of commercial accounts, including policy changes, endorsements, renewals, certificates of insurance, routine client communication, and internal follow-up with carriers and team members. You will be part of a collaborative agency team that values accuracy, responsiveness, and strong customer service. What you'll do Support commercial lines account servicing across a book of business Process endorsements, renewals, certificates, and policy documentation Communicate with clients, carriers, and internal teammates in a timely, professional manner Track open items and help keep accounts moving through the renewal and servicing process Maintain accurate records in agency systems and support workflow discipline Learn and apply agency procedures, carrier guidelines, and account servicing best practices Support policy checking, discrepancy correction, and general servicing follow-through Assist with audit reconciliations and loss control follow-up as needed