About this role
Lead a Legacy. Inspire a Team. Shape the Future of Veterinary Medicine. For more than 50 years , Vernon Woods Animal Hospital has been a trusted part of the Sandy Springs and greater Atlanta community , providing compassionate, personalized veterinary care backed by progressive medicine. As a full-service small animal hospital, we've built our reputation on exceptional patient care, lasting client relationships, and a team-first culture where collaboration, trust, and continuous learning are valued every day. As we continue investing in our people, our patients, and the future of our hospital, we're seeking an experienced Veterinary Practice Manager to help lead our exceptional team. This is an outstanding opportunity for a collaborative, emotionally intelligent veterinary leader who is passionate about developing people, strengthening culture, driving operational excellence, and creating an exceptional experience for both clients and team members. Why Vernon Woods Animal Hospital? We believe exceptional veterinary medicine begins with exceptional leadership. Our hospital offers comprehensive services including: Wellness & Preventative Care Soft Tissue, Orthopedic & Oral Surgery Diagnostic Imaging, Ultrasound & Echocardiography Oncology & Chemotherapy Fear Free™ Veterinary Care Cat Friendly Certified Medicine Dentistry Boarding & Grooming Behavioral Medicine Cold Laser Therapy Hospice & End-of-Life Care Small Mammal Medicine Our doctors and support staff are committed to creating an environment where pets experience less fear, clients feel genuinely supported, and team members are empowered to grow professionally. Compensation $65,000-$75,000 annual salary (Based on leadership experience and qualifications) Annual Performance Bonus Available Full-Time | Exempt Leadership Position Location: 270 Vernon Woods Drive NE Atlanta, GA 30328 Lead People. Build Culture. Develop Future Leaders. You'll serve as the operational leader of the hospital, partnering closely with the Medical Director and Regional Leadership Team to cultivate an engaged, accountable, and high-performing veterinary team. Leadership & Team Development Foster a positive, collaborative, and accountability-driven culture Mentor Veterinary Technicians, Veterinary Assistants, Client Service Representatives, and hospital leaders Recruit, interview, onboard, coach, and retain exceptional talent Conduct performance evaluations and support professional development Lead conflict resolution with empathy and professionalism Promote employee engagement, recognition, and retention initiatives Build future leaders through coaching and mentorship Hospital Operations & Workflow Lead the day-to-day operations of a busy, full-service veterinary hospital while ensuring efficiency, consistency, and exceptional patient care. Responsibilities include: Oversee hospital workflow and staffing Optimize scheduling and resource utilization Improve operational efficiencies and client flow Support inventory management and operational compliance Partner with the Medical Director on hospital initiatives Maintain exceptional standards of patient care and client service Ensure a safe, organized, and highly functioning workplace Financial Leadership & Business Acumen As Practice Manager, you'll play an active role in the financial success of the hospital. Responsibilities include: Partner with Regional Leadership during annual budget planning Maintain ownership of hospital P&L performance Monitor labor, revenue, inventory, and operating expenses Utilize KPIs and hospital analytics to identify opportunities Support sustainable business growth while maintaining a people-first culture Drive operational improvements through data-informed decision making Client Experience & Community Leadership Our clients have trusted Vernon Woods Animal Hospital for decades. You'll help ensure that reputation continues by: Championing an exceptional client experience Supporting client communication and service recovery Building long-term relationships within the local community Partnering with local organizations and referral partners when appropriate Representing the hospital with professionalism and integrity