About this role
The Role We are looking for a hands-on and strategic IT Manager to lead the delivery of secure, reliable, and scalable corporate technology across FundApps. Supporting approximately 270 colleagues across five international offices and hybrid working environments, you will be responsible for the technology experience of our people from their first day at FundApps through to their last. You will work closely with Information Security, People, Finance, Legal and different team leaders to ensure that FundApps’ corporate technology supports the growth and needs of our organisation. This role has a broad scope, as you will work across identity, devices, SaaS, automation, and office infrastructure. As the IT Manager, you will be responsible for managing IT analysts located in other locations and time zones to provide a resilient IT support experience to users worldwide. FundApps’ global corporate IT strategy roadmap in service of the company goals. The global IT support service, including service levels, escalations, incident management, employee satisfaction and continuous improvement. The Joiner, mover and leaver processes and IAM processes for over 270 users. A fleet of MacOS, Windows and Azure Virtual Desktops across 5 offices. Administration of the companies SaaS estate and AI tooling. Office connectivity, Wi-Fi, meeting-room systems and associated workplace technology across 5 offices. Operation of the corporate IT security and compliance controls in partnership with the security team. Management of IT vendors, contracts, licences and expenditure, balancing cost, employee experience, security and long-term maintainability. Our Tech Stack MacOS and Windows, Okta, Google Workspace, Microsoft Azure, Iru (formerly Kandji), CrowdStrike, Slack, Zoom.