About this role
Who we are You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to our world! At Sonova we create sense by bringing sound to life. Our innovative hearing care solutions help millions of people enjoy life’s unforgettable moments. We offer exceptional career opportunities through market-leading brands from consumer to medical, products and services that keep pushing hearing care forward, and a culture where you can quickly belong and perform at your best. If you want the freedom to explore, opportunities to grow, and make positive change on people lives through your work, this is the place for you. Auditor – Retail Business As the Store Auditor, you will execute the global store audit program across our retail network in China, ensuring compliance with company guidelines and legal requirements. You will identify operational risks, optimize store processes, and safeguard company assets through systematic audits and data-driven insights. You will be based in Shanghai and report directly to the Finance Director, Retail China. More about the role: In this role, you will be responsible for planning and executing store audits, analyzing risks, monitoring key figures, and driving process improvements across our retail operations.
• Audit Planning & Risk Analysis : Conduct annual planning based on risk assessment and KPIs, ensuring optimal use of available resources. Perform local compliance and risk analysis related to store activities to identify and ensure compliance with requirements. • Data Monitoring & Continuous Audit : Monitor store key figures and perform regular data analyses as part of the store audit process (continuous audit), enabling early detection of anomalies and risks. • On-Site Store Audits : Execute store audits on site in line with the annual plan to check compliance with company guidelines and legal requirements. Audit overall store processes and control setups to identify non-compliance and control gaps. • Recommendations & Action Plans : Derive recommendations to address fraudulent factors, optimize store operations, minimize company losses, and secure business results. Monitor open action plans as a follow-up to store audits. • Reporting & Presentation : Prepare audit reports, summaries, and presentations for stakeholders including senior management, sales operations, and store teams, presenting audit results and recommendations effectively. • Special Audits & Investigations : Carry out special audits and investigations as required, addressing ad-hoc compliance or fraud concerns. • Global Collaboration : Participate in the global store audit community by sharing experience and contributing to global initiatives, ensuring alignment with international standards. More about you:
• Bachelor‘s degree or above, preferably in Accounting, Finance, Business, or a related field. • Minimum 8 years of professional experience in auditing, internal control, or operational trading Experience in retail or medical device industry is preferred. • Strong analytical skills and a structured, practice-oriented way of thinking and working, with a strong affinity for numbers. • High sense of responsibility, self-motivation, and initiative. • Quick comprehension and good understanding of operational processes. • Entrepreneurial mindset with resilience and ability to work under pressure. • Good English proficiency (written and spoken). • Willingness to travel frequently (50-70% of working time) across China. More about what we offer: As one of the world’s leading hearing care providers headquartered in Switzerland, we’re committed to building an inclusive culture. We want to create an environment where you can balance a successful career with your commitments and interests outside of work, through our flexible hybrid working model. We offer a wide range of training opportunities for both your professional and personal development, and there are exceptional growth opportunities with individual development plans. Sonova is an equal opportunity employer. We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the marketplace. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.