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Guest Experience Manager @ Four Seasons Hotels and Resorts

Prague, CZOnsiteFull-time
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About this role

Join us as a Guest Experience Manager to elevate the journey of our valued guests, ensuring seamless and personalised service from arrival to departure. Lead and support the Guest Experience and Concierge teams, building relationships with elite clientele. Ideal for candidates with supervisory experience in luxury hospitality and a passion for creating memorable guest experiences.. Category: Front Office and Guest Experience

Skills

guest experience managementteam leadershipluxury hospitalityvip client managementconcierge operationsevent planningguest relationsproblem solvingcoaching and mentoringmicrosoft officeoperadecision makingorganizational skillsupsellingservice recovery

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