About this role
Responsibilities: • Administer air freight activities as part of the air freight product and capacity management plans to support the commercial plans in line with business objectives, corporate guidelines and policies. • Under limited supervision, to support team members in providing allocation and reservations of freight on planned linehaul and flights required for hub and operations performance • Administer operational activities while ensuring effective resource management and optimizing productivity for the day-to-day operations • Support team members in timely monitoring and accurate updating of products • Provide timely and effective administrative support to maintain databases with specific information to enable quick responses to specific network queries • Gather data and information for customers and maintain close business relationship with existing clients and enhance customer retention • Perform broad range of tasks and activities to consolidate, record information and handle day-to-day shipment documentation • Follow up recent developments of new solutions, services, lane and traffic development • Follow and achieve compliance on air freight product and capacity management methods focusing on increasing effectiveness and efficiency Requirements: • Degree or above or qualification equivalent to Level 4 of Qualifications Framework (QF) • 2 year or above relevant experience in logistics industry is desirable • Good command of both written and spoken English and Chinese • Strong negotiation, interpersonal and communication skills • Energetic, independent and responsible • Detail-oriented and customer focus • Proficient in PC operations, e.g. MS Excel, PowerPoint & Outlook • Immediate available is an advantage