About this role
Project Manager
Job Description: Job Title: ServiceNow Expert Key Responsibilities
• Design, configure, and implement ServiceNow solutions across ITOM, CMDB, Discovery, and APM/PPM modules. • Develop and maintain ServiceNow applications, workflows, and integrations with ITAM, CI/CD pipelines, and DevOps tools. • Ensure data integrity and governance within CMDB and related architecture tools (e.g., BlueDolphin). • Collaborate with stakeholders to optimize Application Portfolio Management and Software Asset Management processes. • Provide performance analytics and reporting to support business decisions. Required Certifications
• ServiceNow Certified System Administrator • ServiceNow Certified Implementation Specialist – ITOM, CMDB, Discovery • ServiceNow Certified Application Developer (CAD) • ITIL® Foundation v3 or v4 • Micro-certifications in Performance Analytics, APM, or related domains Preferred Skills
• Experience with ServiceNow APM or PPM modules • Knowledge of ITAM integrations and Software Asset Management • Familiarity with CI/CD pipelines and DevOps integrations • Exposure to architecture tools like BlueDolphin or s