About this role
Field Service Tech IV
Job Description: • Candidate must be able to be granted and retain a Top Secret/SCI clearance. • Provide technical support to both local and remote end-users with the installation and troubleshooting of hardware/software and networking components to meet individual computer needs • Perform root-cause analysis to diagnose, troubleshoot and resolve issues, and/or route through proper escalation channels, as needed • Provide audio-visual support for the on-site conference cen