About this role
Job summary
We are recruiting to a part time reception posts with in the North team based in Lancaster and Morecombe
The post holder will work as a member of the Reception Team, meeting and greeting patients, booking patients onto Blithe/Lilie system in preparation for their appointment, booking appointments via the telephone line, assisting in the day to day running of the reception to maintain an effective and efficient office system. The post holder will be under the direction and management of the Administration Team Leader. Please see Job Description
Please note this role will not be eligible for sponsorship as it doesn't meet the minimum salary requirements for a skilled worker visa, therefore you must have appropriate right to work in the UK or your application will not be progressed to the next stage of Recruitment.
Main duties of the job
Face to face and telephone contact with members of the public will be undertaken and the checking of clinic registration forms to ensure they have been completed correctly. Such information will include patient date of birth, address, GP and telephone numbers. The post holder will also assist in the management of negative results. Please see Job Description
About us
Blackpool Teaching Hospitals NHS Foundation Trust is ideally situated just a forty five minute drive from Manchester. The Trust provides services to the 440,000 residents of Blackpool, Fylde & Wyre and North Lancashire.
As one of the United Kingdom's largest coastal resort, Blackpool has plenty to offer its residents -it's not just a good place to work; it's a great place to live. In addition to its bustling centre and historic seafront, the town is world famous for its many attractions, including the famous Blackpool Tower. Blackpool also offers a number of scenic cycling routes round our local parks and across the surrounding countryside, as well as boasting panoramic views of the coast on its picturesque Promenade. Further afield, Blackpool also benefits from less than three-hour connections via rail to Edinburgh in the north and London in the south.
Job description Job responsibilities
The Blackpool and Lancashire Sexual Health Service provide expert advice, guidance and treatment on all aspects of sexual health. The Sexual Health Service at Lancaster and Morecombe runs from Ashton Community Care centre and Queen Victoria Centre primarily.
The post holder will work as a member of the Reception Team, meeting and greeting patients, booking patients onto Blithe/Lilie system in preparation for their appointment, booking appointments via the telephone line, assisting in the day to day running of the reception to maintain an effective and efficient office system. Please see Job Description
Person Specification
Education and Qualification Essential
Good general education
Desirable
ECDL qualification or equivalent and use of Microsoft packages i.e. Word, Excel, Outlook
Experience and Knowledge Essential
Experience in a clerical setting in the last 2 years Experience of dealing with the general public in the last 12 months Experience of multidisciplinary team working Understanding of confidentiality guidance
Desirable
Previous administration work in health care setting i.e., hospital/community Experience of database and spreadsheets
Skills and Ability Essential
Evidence of good communication abilities both written and verbal Ability to work on own initiative Ability to work as part of a team Ability to understand and carry out instructions Computer literate Good organisational skills Ability to work with health professionals Self-motivated / approachable Flexible approach to providing cover for evening and weekend clinics and for other staff on annual leave or sick Ability to work under pressure Ability to work as part of a team Ability to travel and able to visit locations as and when required across all sites Understanding of effective record keeping Open minded, non-judgmental attitude Understanding of confidentiality policies in Sexual Health
Desirable
Awareness of systems e.g. Lilie
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Blackpool Teaching Hospitals NHS Foundation Trust
Address Ashton Community Care Centre
pointer court
Lancaster
LA1 4JT
United Kingdom
Employer's website https://www.blackpoolteachinghospitals.nhs.uk/ (Opens in a new tab)