About this role
Job summary The Assistant Administration Manager will have the responsibility to support The Administration Manager in the operational management of the Patient Healthcare Advisors that undertake the administrative functions supporting of the operational teams. The Assistant Administration Manager will be responsible for maintaining effective working relationships with the team to ensure the sustained delivery of key operational targets and will be responsible for ensuring patients receive timely access to elective services, this includes referral management, appointment booking, procedure scheduling, appointment management and outpatient clinic scheduling. Main duties of the job The Assistant Administration Manager will work with Patient Healthcare Advisors to ensure that they deliver a high-quality service ensuring adherence to the Patient Access Policy. Manage performance of all PHAs and keep their performance efficiencies above 80%. Provide daily updates and reports on performan...