About this role
Job summary
Involved in all aspects of indirect patient care under supervision of nurse in charge.
The post holder will ensure the tidiness and appearance of the clinic is conductive to good patient care.
As this is a generic Job Description the post-holder will be given further information regarding the context of their role when assigned to a specific ward/department. The Trust reserves the right; however, to move the post-holder to other Wards/Departments as necessary to ensure appropriate staffing levels are maintained.
Main duties of the job
To prepare the clinical areas following discharge of patient, paying particular attention to Infection Control policies/procedures, maintaining records for audit purposes.
To undertake general cleaning duties in the clinic
To give patient's food and drink when necessary
To undertake the reporting of any repairs or health and safety issues electronically and inform nurse in charge.
Tohave the knowledge and understanding of stock levels on the ward, for clinical and non-clinical items, ensuring that ward supplies are appropriately stored and that stocks in clinical areas are at appropriate levels.
To undertake general messenger duties as instructed by the /nurse in charge, e.g. taking blood samples and microbiology swabs to the Laboratory, taking prescriptions to Pharmacy, collecting and returning equipment from the Equipment Pool.
To ensure ward and office areas are clean and tidy at all times.
About us
Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 10,500 dedicated and skilled staff across 21 sites.
Our services:
Acute Care
Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.
Primary Care
Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.
Community Services
Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.
Specialist Regional Services
We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.
Achievements:
Rated Outstanding by CQC Inspection August 2018 Top 100 places to work in the NHS (NHS Employers & Health Service Journal) National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme.
Job description Job responsibilities
To observe the provisions of and adhere to all Trust policies and procedures.
To actively participate in the annual performance review to identify personal development needs
To attend Trust Statutory and Mandatory training sessions as required and any other training courses relevant to the post.
To fully comply with the relevant sections of the Health and Safety at Work Act. They must also understand and implement St Helens and Knowsley Hospitals NHS Hospitals Trust Statement of Policy on Health and Safety at Work and the Trust corporate Health and Safety Policies and Procedures. You are required to follow all applicable rules and procedures relating to Health and Safety at Work and to take all responsible precautions to avoid actions.
To be aware of the confidential aspects of the post. To keep up to date with the requirements of information governance; undertake mandatory training and follow Trust policies and procedures to ensure that trust information is dealt with legally, securely, efficiently and effectively. Breaches of confidentiality will result in disciplinary action that may involve dismissal. You must maintain the confidentiality of information about service user staff and organisational business in accordance with the General Data Protection Regulation 2018 (GDPR) and Caldicott principles.
The post holder should also be aware that, regardless of any action taken by the employing authority, breaches of confidentiality could result in civil action for damages.
All staff will be treated with respect by management, colleagues, patients and visitors and equally staff will treat management, colleagues, patients and visitors with the same level of respect. Staff will be supported to challenge any discriminatory behaviour that may be based on differences in race, disability, language, culture, religion, sexuality, age, and gender or employment status.
You will be expected to undertake the Trusts commitment to safeguarding and promoting the welfare of children, young people and vulnerable adults.
To ensure that when creating, managing and sharing information records it is done in an appropriate way, subject to statutory requirements and agreed security and confidentiality policies, procedures and guidelines. All employees are responsible for implementing and maintaining data quality, ensuring that records are legible and attributable and that the record keeping is contemporaneous
In accordance with the Health and Social Care Act 2008, the post holder will actively participate in the prevention and control of infection within the capacity of their role. The Act requires the post holder to attend infection prevention and control training on induction and at regular updates and to take responsibility for the practical application of the training in the course of their work. Infection prevention and control must be included in any personal development plan and/or appraisal.
To adhere to relevant Code of Practice of Professional body (if appropriate)
The post holder must be flexible in the duties performed and it is expected that similar duties, not specifically listed above, will be carried out as required and may be cross site.
The duties contained in this job description are not intended to be exhaustive. The duties and responsibilities of this post are likely to evolve in line with the Trusts continued organisational development.
To adhere to the NHS Constitution and its principles and values. You must be aware of your Duty of Candour which means that you must be open and honest during your employment and if you see something wrong, you must raise it. You must read the NHS Constitution in full and can download this from the Trusts intranet site or the www.gov.uk website. Hard copies are available from the HR Department on request.
The Trust is a non-smoking site. Failure to follow this rule could lead to disciplinary action.
Person Specification
Our Values Essential
We are Kind We are Open We are Inclusive
Qualifications Essential
Educated to GCSE/Level 2 in Maths and English Level 2 Food hygiene qualification or willing to undertake
Desirable
NVQ level 2 in Cleaning services
Experience Essential
Knowledge of cleaning techniques Knowledge of food hygiene regulations Experience of delivering cleaning and or food services within a hospital or hotel environment Experience in working in a customer services environment
Desirable
Knowledge of COSHH principles Experience of dealing with complaints face to face
Skills Essential
Motivation and initiative to work alone and within a team Able to organise and ensure that the environment is conducive to health care Polite, approachable with patients, staff and visitors Excellent communication both written and verbal Maintain Confidentiality Ability to use information systems Confidence in dealing and negotiating with the multidisciplinary team High level of personal integrity Clerical procedures/ordering supplies Possess the ability to manage own workload with a supervisor available at all times for support Flexible/adaptable
Other Essential
IT and keyboard Skills Ability to utilise cleaning equipment, manipulating trolleys, clean clinical equipment ensuring reduction in infections There is a frequent requirement for lifting, pushing and pulling for substantial proportion of the working day when cleaning, stock control and bed making Concentration is required to ensure equipment is sufficiently clean or meals are ordered correctly where the work pattern is predictable Frequent exposure to emotional and distressing circumstances whilst dealing with patient who are either mentally or physically incapacitated Frequent exposure to dealing with bodily fluids as part of the role of cleaning the ward environment
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Mersey and West Lancashire Teaching Hospitals NHS Trust
Address Newton Community Hospital
Bradlegh Road
Newton Le Willows
WA12 8RB
United Kingdom
Employer's website https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)