About this role
Job summary
Job summary
Umbrella Sexual Health Service is a growing specialist service across Birmingham and Solihull covering, Whittall Street Clinic, New Street (Birmingham City Centre), Boots Solihull, Croft Medical Centre (Chelmsley Wood), Erdington, Northfield and Birmingham LGBT. We also have an Outreach Service that covers various locations.
This key role provides secretarial and administrative support to a multi-disciplinary team consisting of Consultants, Doctors, Managers, Nurses etc, ensuring the smooth running of patient pathways.
Responsibilities include managing electronic patient records, monitoring waiting lists, booking appointments. It is essential that the post holder exercises initiative and judgement using acquired skills and Knowledge and always maintains confidentiality.
This is an exciting opportunity to join a specialist service that is continuing to develop with the chance to contribute to ongoing service improvements.
We are looking for an enthusiastic team player who is committed to delivering a high standard of secretarial support and excellent patient service.
Main duties of the job
Main Duties
Minute takings, transcribing, drafting and completing letters to patients, GP's and other healthcare professionals as required etc.
To provide a point of contact for GPs and other Health Care Professionals including patients/relatives/carers, addressing other languages or communication barriers.
To understand the patient pathway and provide information and reassurance in a professional manner.
Supporting queries and instigate appropriate action, as appropriate to the complex and sensitive nature of the information.
Knowledge and use of various Microsoft Office Software programmes including Outlook, Word, PowerPoint, Excel, Access (database) to produce clinical letters and other relevant correspondence. Including the service's electronicc patient record systems
To manage referrals received into the department in an appropriate way.
To book follow up appointments.
To assist with the collection and provision of statistical data as required by the service.
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Job description Job responsibilities *Please Note : For a detailed job description for this vacancy, please see attached Job Description*
Person Specification
Qualifications Essential
*Registered Nurse with valid NMC registration *Evidence of post registration CPD / post registration qualification in appropriate area of speciality or professional knowledge supplemented by specialist experience and short courses to FHEQ Level 6 *Able to evidence how current clinical practice relates to speciality role.
Desirable
*Health Assessment course or equivalent. *Non-medical prescriber. *HIV specific qualification or post-registration learning. *Sexual health or infectious diseases related post-registration learning. *Knowledge of / completion of NHIVNA HIV Nursing modules. *Awareness of NHIVNA Person-Centred Model of HIV Nursing.
Experience Essential
*Evidence and ability to revalidate as required by the NMC *Significant post registration experience, with evidence of passion / enthusiasm and knowledge for the associated area of specialist practice. *Has related speciality training evidenced in application. *Evidence of achievements and career development in current post and of on-going professional development/ competence *Demonstrate specialist knowledge underpinned by theory and CPD relevant to speciality *Experience and enthusiasm for teaching/assessing and supervising others in a clinical setting *Experience of working in a multi-disciplinary and cross agency work environment *Demonstrate understanding / experience / willingness to be a practice-based supervisor / assessor as detailed in the NMC *Experience or knowledge of research and audit.
Desirable
*Experience in service development *HIV nursing experience. *Experience of clinical research. *Experience of community/outreach working.
Additional Criteria Essential
*Is able to relate current clinical practice to the speciality role. *Shows a clear understanding of the role applied for and suggests a passion for the speciality through application. *Knowledge and competence in the use of NHS computerised healthcare systems and MS Teams.
Desirable
*NHS Smartcard and Oceano trained. *PICS/Portal familiarity.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name University Hospitals Birmingham NHS Foundation Trust
Address Solihull Hospital
Lode Ln
Solihull
West Midlands
B91 2JL
United Kingdom
Employer's website https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)