About this role
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
We are looking for a Team Leader to join us at iron Mountain.. The role centres on directing operational activities for a scanning department—spanning distribution, customer service, administration, human resources, and sales—aligned with divisional goals. A core responsibility involves providing continuous training, coaching, motivation, and professional development to the team.
• Workflow & Allocation: Directing the daily allocation of boxes based on current workloads and actively managing departmental workflows. • Performance Metrics: Meeting defined production goals and metrics while proactively locating areas for improvement to execute corrective actions. • Financial Stewardship: Controlling, reporting, and maintaining meticulous departmental records for expenditure and income against budgets established by the Imaging Manager. • Compliance & HR Administration: Conducting regular team meetings, resolving internal system or process complaints, and reviewing and approving critical HR records such as employee timesheets and leave applications.
About you: A successful professional in this role must demonstrate a structured approach to execution, balanced with strong interpersonal and regulatory compliance skills:
• Methodical Execution: Exhibiting outstanding planning capabilities, exceptional attention to detail at all times, and a comprehensive knowledge of record-keeping and reporting workflows. • Adaptability & Drive: Maintaining a results-driven, customer-focused approach with the functional flexibility to multitask and actively support the team environment. • Cultural Alignment: Communicating professionally with internal and external stakeholders across all organisational tiers, while thriving within a diverse, multi-cultural corporate footprint. • Governance Frameworks: Internalising company protocols, demonstrating competency in developing Quality Assurance (QA) policies, and maintaining a firm aptitude for executing Occupational Health and Safety (OH&S) requirements. • Functional Domain Expertise: Solid background in scanning operations, including a proven track record in people management, customer service delivery, and the successful deployment of divisional strategy. • Leadership Profile: Clear ability to navigate and guide structural or organizational changes while projecting a professional attitude, image, and operation. • Educational Threshold: Possession of a formal university degree or diploma, or a baseline minimum of two years of equivalent professional work experience.
Category: Operations Group