About this role
Mission
As a Customer Journey Expert – Merchant Acquiring, you will help shape and improve ING’s acquiring products and customer journeys across POS, SoftPOS and E-commerce solutions. You will work closely with Business Banking and Wholesale Banking stakeholders to deliver seamless, customer-centric and scalable payment acceptance experiences for merchants.
You will act as the bridge between customers, business stakeholders and technology teams, ensuring that acquiring solutions deliver value while meeting operational, regulatory and risk requirements.
About the Team
You will join a collab