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Associate III, Sales Support @ Ingrammicro

PHOnsiteFull-time
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About this role

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description: Accelerate your career. Join the organization that's driving the world's technology and shape the future.

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey! expand our global reach with 32 acquisitions since 2012.

Position Summary:

• Ensures all sales orders are processed in an efficient and accurate manner and that delivery deadlines are met. • Provides support to a team of sales (inside/outside) representatives. • Works with sales management, sales reps and customer service to process customer orders and/or change orders. • Verifies and reviews the accuracy of orders. • Responsible for monitoring overall account activity for assigned group. • Tracks data and creates reports regarding market conditions, sales results, team earnings, etc. • May be responsible for lead and order management activities for specified area of sales group (separated by account size or geographic territory). • Takes orders on self qualified leads when appropriate. • Prepares product/license quotes as needed for pre-sales customers.

What you bring to the role:

• Seasoned individual contributor. Works under limited supervision for routine situations. • Provides assistance and training to lower-level employees. • Problems typically are not routine and require analysis to understand. • Makes minor adjustments to working methods. • Explains practices, procedures and policies to reach agreement with others outside of the job area. • Provides administrative or technical support at a senior level. • Proficient in the various competencies relevant to their job. • May act as a lead or mentor to more junior technical or administrative support personnel. • Works on assignments that are moderately difficult, requiring judgment in resolving issues or in making recommendations. • Generally, works independently within established procedures associated with the specific job function. • Normally receives little instruction on daily work. • Determines methods and procedures on new assignments. • May be informal team leader.

Qualifications:

• Two-year college degree or equivalent experience and minimum 3 year experience in functional area. • OR High School Diploma or equivalent and 5 years functional experience, preferably at a senior level. • Has substantial understanding of the job and applies knowledge and skills to complete a wide range of tasks.

*This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all of these duties.

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