About this role
Job Summary : Every Hendricks associate has their own unique story to how they joined our family. Start your own journey with Hendricks. Seeking individual for full time days, working 12-hour shifts 6p-6:30a. Previous patient care experience a plus. To support the practice of nursing and the delivery of nursing care through use of a combination of direct patient care, communication modes, and clerical functions.
Job Description
Essential Responsibilities:
Fiscal Responsibility
• Efficiently use supplies and equipment • Complete assignments and duties in a timely manner • Leave shift on time and utilize time keeping system • Demonstrate productivity and accepts EDO and float assignments • Fill out appropriate work orders and support unit goals to eliminate waste Quality
• Participate and appropriately documents per unit specific standards and remain up to date with policy changes • Possess ability to problem solve and to multitask within their scope of practice • Offer suggestions to improve unit flow and patient experience • Accept delegation of tasks appropriately • Engages in teamwork
Patient Satisfaction
• Promote patient satisfaction as exemplified by patient recognition, letters from patients and families, or SEA(Service Excellence Award) • Timely response to patient needs • Practice professional use of personal electronic devices in patient care areas and keep noise to a minimum at all times • Exemplifies excellent guest relations to patients, family members, and visitors • Purposeful patient rounding
Patient Safety
• Practice safe patient mobilization and incorporate fall prevention interventions • Use 2 patient identifiers with all tasks and point of care testing • Utilize the event management system for each unusual occurrence • Adjust care routines to meet the individual patient needs in the role of UC or UCA as assigned • Adhere to HIPAA and follow social media policy
Professional Growth
• Shares knowledge and skills with colleagues and others including orientation and cross-training • Demonstrates leadership and be a resource for peers, be an active council member, be a super user, serve as a preceptor… • Identifies professional needs and collaborates with management for learning opportunities for self and for the unit • Participate in development and implementation of departmental goals • Attend product practice change in-services
Customer Service
• Engage patients and their family • Provide a professional and quiet patient environment, be flexible with assignments, staffing needs and assigned shifts • Practice AIDET (Acknowledge, Identify, Duration, Explanation, Thank You) • Promote commitment to co-workers, view all staff as part of an equal team and be approachable at all times, and maintain interdepartmental • Relationships • Provide holistic care for all types of diverse patient populations
Education and Experience Required:
• High School graduate or equivalent • Basic BLS: must obtain within 3 months of hire
Work Shift : 3rd Shift (United States of America)Scheduled Weekly Hours : 36