About this role
Job Description: Responsibilities:
• Handle all client interactions in a professional and courteous manner • Provide accurate information and solutions to clients during each interaction • Accurately enter and confirm client information in our database • Educate clients about our products and services and recommend additional solutions based on their needs • Maintain a strong working knowledge of all Vredevoogd products and services • Meet established standards for compliance, job knowledge, quality, attendance, efficiency, initiative, and overall performance Requirements:
• High school diploma or GED required • At least 1 year of customer service experience preferred • Strong data entry and computer skills in a fast-paced environment • Friendly phone voice and a positive attitude • Professional demeanor in all interactions with both internal and external clients • Self-starter who can work independently while meeting expectations • Team player who thrives in a collaborative environment • Must be available for weekend and closing shifts • Must be able to complete training at our Grandville location starting June 9 Compensation & Benefits: At Vredevoogd, we believe in working hard and having fun while being paid well!
• Competitive pay • Quarterly bonuses • Medical, dental, and vision insurance • 6 paid holidays • Room for career growth • Ongoing training • Overtime opportunities during the busy season • A positive, supportive culture that values healthy work-life integration
Heartland Home Service is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.