About this role
2141 North Dan Jones Road, Avon, Indiana 46123
Job Description The Move-In Coordinator is responsible for assisting all new residents and their families with the move-in process, including assisting with all required move-in documentation and completion of the residency agreement.
• Ensure that all new resident paperwork (UAI, physical assessment, ALF assessment, etc) is completed prior to move-in and provided to the Health Care Coordinator • Complete residency agreement with the resident or family • Calculate pro-rated monthly rate for resident at move-in • Collect all monies owed the community when resident moves-in • Coordinate preparation of selected apartment to ensure it is ready for move-in • Communicate to managers the status of all new move-ins or potential move-outs • Conduct tours of the community and answer inquiry calls when marketing team is not available • Provide all move-in paperwork to the Business Office Manager and Health Care Coordinator for resident file set-up • Follow-up with new resident and family weekly for the first month of residency to answer questions and ensure a smooth transition to The Crossings • All other duties assigned • Requirements: • Bachelor’s degree preferred or equivalent experience • Three years’ experience working in senior care preferred • Ability to analyze data and calculate monthly pro-rates for rent at move-in • Strong organizational skills and ability to multi-task and complete projects on time • Ability to establish relationships and connections with prospective residents and their families, employees, community resource groups, and management team • Must possess strong oral and written communication skills and be proficient using computer programs • Must be able to lift, carry, and push up to 25lbs
Why Harmony?
• 401k + Fulltime & Part-time Benefits Packages
• Training, Development & Career Laddering
• Great work-life balance
• Flexible Scheduling