About this role
Account Manager - National Cable Specialists Status: Regular, Full time Location: Calgary, Alberta
Job Description Reports to: Calgary PC Manager, with a dotted-line reporting relationship to the National Cable Specialists Regional Sales Manager.
Key Accountabilities (65%) Consistently exceed customer expectations when processing orders and answering technical questions while offering value added solutions to each customer exchange; (20%) Aggressively and consistently research new business opportunities and market NCS products and services to new potential clients; Including in person customer engagement (10%) Conduct market research of products and pricing for the purpose of promoting new products; (5%) Work cooperatively with teammates in the administration of sales transactions. Duties
• Supporting the business locations of Calgary, Saskatoon and Winnipeg • Contacts current and prospective clients to identify their need for existing and/or new products • Responds to and processes incoming calls and orders • Opens new accounts and maintains existing customer base • Enters orders into system and liaises with operations and purchasing teams through the process • Maintains knowledge base on current products and learns about new products • Provides pricing quotations and follows-up on quotes • Provides basic technical support on products • Builds strong relationships for repeat opportunities Requirements:
• Post-Secondary education • Proficiency with Microsoft Word, Outlook and Excel • Previous Sales/Inside Sales experience is highly beneficial • Superior interpersonal and communication skills • Ability to develop long-term client relationships • A highly professional approach to business • Exceptional organization skills, ability to multitask and a keen eye for detail • Technically proficient to quickly learn and understand products • Ability to develop quotations & project bid packaging / pricing / presentations • Knowledge of electrical industry in general is an asset • Willingness to work overtime as needed and a sense of team spirit
What’s in it for you We are a major player, involved in the energy transformation in Canada. Our dynamic work environment promotes autonomy and decision making and offers great career opportunities. What sets us apart is our:
• Annual profit-sharing offered to all in addition to our competitive compensation: rewarding accomplishments is part of our culture.
• A strong national network offering real opportunities to grow: our people make the difference.
Among our benefits:
• Flexible group insurance plan customizable to your needs.
• Free health resources available 24/7: Telemedicine and Employee Assistance Program (EAP).
• Group RRSP with employer contribution and TFSA.
• Postsecondary Scholarship Program for our employee’s children.
• Charging terminals available at our facilities.
• Years of Service Recognition Program.
Come build your career with us, a growing network where our people make it happen! Our recruitment process ensures equality and diversity. Please note that only successful candidates will be contacted.