About this role
Patient Care Coordinator
Company Overview At Beltone, we deliver premium patient care by fostering a collaborative, empowering work environment. Our commitment to innovative hearing technology and exceptional service drives our success.
Responsibilities
• Administrative Support: Perform a range of office tasks efficiently. • Patient Assistance: Support the Hearing Care Professional in guiding patients and serve as their primary liaison. • Appointment Management: Optimize scheduling to maximize test opportunities and track patient engagement. • Marketing & Sales: Assist with local marketing eorts, cultivating new community relationships and referrals. • Communication: Handle incoming calls and follow up with patients professionally. • Documentation & Compliance: Process clinic forms accurately to ensure HIPAA and state law compliance, including verifying patient eligibility. • Financial Processing: Manage payments, reconcile cash balances, and oversee inventory. • Office Environment: Maintain a clean, welcoming workspace.
Qualifications
• High School diploma or equivalent required. • Preferred: 2 years’ experience in office administration, sales, or customer service. • Proficiency in MS Office. • Flexibility to work varying hours.
Competencies
• Strong customer service orientation. • Team player with a positive, enthusiastic attitude. • Self-motivated, organized, and decisive.
Hourly Wage
• pay range: $16/hr
Join Beltone and grow professionally in a dynamic environment where your skills contribute to superior patient care. We are an Equal Opportunity Employer and welcome applicants from diverse backgrounds.