About this role
Internal Sales Rep - Medical Devices/HCT
Overview:
We are looking for a motivated and people-oriented Hearing Care Technician to join our team. This role is an exciting opportunity to jumpstart your career in hearing healthcare, with a clearly defined path toward becoming a licensed Hearing Care Specialist. Ideal candidates bring strong backgrounds in sales, customer service, hospitality, or related fields, and are ready to put these skills to work in a clinical setting.
We offer comprehensive training, including mentorship and support for licensing requirements. You will begin by assisting with patient care and hearing aid adjustments, gaining hands-on experience that builds your technical and interpersonal skills. As you progress, we provide the education and resources you need to achieve a Hearing Care Specialist license.
Key Responsibilities:
• Conduct patient screenings, ear impressions, and hearing aid fittings. • Assist with hearing aid adjustments, troubleshooting, and repairs. • Provide personalized care and usage instructions to patients. • Support sales and patient follow-up to build and maintain patient relationships. • Collaborate with the Hearing Care Specialist to ensure patient needs are met and treatment plans are followed. • Maintain patient records and manage administrative tasks related to patient care.
Skills We’re Looking For:
• Sales Acumen: Comfortable with patient interactions, upselling, and guiding patients toward products and services suited to their needs. • Customer Service Orientation: A dedication to creating positive patient experiences and building rapport with clients. • Attention to Detail: Strong organizational skills to manage patient files, order supplies, and assist in accurate hearing aid fittings and adjustments. • Team Collaboration: Ability to work closely with the Hearing Care Specialist and clinic staff to support patient outcomes. • Problem-Solving Skills: Ability to troubleshoot patient concerns and resolve issues with hearing devices.
What We Offer:
• Pathway to Licensing: Comprehensive training and support for obtaining the Hearing Care Specialist license. • Professional Development: Regular skill-building opportunities to advance in your career. • Employee Benefits: Health, dental, and vision insurance; 401(k); paid time off; and employee discounts.
Minimum Qualifications:
• High school diploma or equivalent (required). • Prior experience in sales, customer service, hospitality, or related fields. • Interest in pursuing a career in hearing care, with a commitment to the licensing pathway. • Proficiency in Microsoft Office and general computer skills.
Preferred Qualifications:
• Previous experience in a healthcare or patient-focused role. • Ability to manage a fast-paced environment with a friendly and professional demeanor.
Join Our Team!
If you’re passionate about helping people and ready to grow in the healthcare industry, apply today to become a Hearing Care Technician with Beltone. Build a meaningful career while making a difference in our patients’ lives.
We are an Equal Opportunity Employer.