About this role
Job Title: In-Office Sales Coordinator
About Palmetto Yacht Management Palmetto Yacht Management is the industry leader in high-end yacht transportation. We don’t just move vessels—we deliver precision, reliability, and peace of mind to clients who expect nothing less than excellence. Our team operates a specialized fleet and a nationwide network, executing complex marine transport with a level of professionalism that sets us apart.
Position Overview The In-Office Sales Coordinator plays a vital role in supporting our sales and operations teams by managing customer relationships and coordinating transport opportunities from initial contact through execution. This position requires a detail-oriented, highly organized professional who thrives in a fast-paced environment and understands the expectations of high-value clientele within the marine industry.
Desired Qualifications
• Experience in sales coordination, inside sales, customer service, or account management (Marine industry experience REQUIRED).
• Industry experience within the recreational marine sector .
• Highly organized with exceptional communication and relationship-building skills.
• Self-motivated with the ability to manage multiple priorities in a fast-paced office environment.
• Proficient in CRM systems (such as Salesforce) and Google Sheets.
• Strong attention to detail and excellent time management skills.
Key Responsibilities
• Serve as the primary point of inital contact for dealers, marinas, OEM partners, and customers.
• Develop, mold and maintain strong relationships while providing outstanding customer support.
• Coordinate quotes, and customer inquiries from initial contact through delivery.
• Assist the outside sales team by managing account information, preparing sales materials, and following up on leads.
• Maintain accurate customer records, sales activities, and forecasts within the CRM system.
• Collaborate with operations, logistics, and customer service teams to ensure timely order fulfillment and customer satisfaction.
• Support marketing initiatives, dealer communications, and trade show planning as needed.
• Monitor inventory availability and communicate updates to customers and sales representatives.
• Provide administrative support to the sales department and contribute to process improvements.
Compensation & Benefits
• Competitive salary with performance-based bonus opportunities.
• Comprehensive benefits package.
• Supportive, collaborative, and fast-paced team environment.
• Professional development and advancement opportunities within a growing company in the recreational marine industry.
Required Experience
• Experience in inside sales, sales coordination, customer service, or account management.
• Experience supporting dealer, OEM, or marina distribution networks is preferred.
• Strong communication, organizational, and problem-solving skills.
• Demonstrated ability to manage multiple customer accounts and priorities simultaneously.
• Experience using CRM platforms (such as Salesforce) and Microsoft Office applications.
• Knowledge of advanced sales processes and customer relationship management best practices is preferred.
Based on Experience