About this role
About LendableLendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
One of the UK’s newest unicorns with a team of just over 700 people
Among the fastest-growing tech companies in the UK
Profitable since 2017
Backed by top investors including Balderton Capital and Goldman Sachs
Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Join us if you want toTake ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo
Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting
About the role
As our credit risk capabilities scale across multiple markets and products, the strategic management of our vendor relationships has never been more critical. We're looking for a Vendor Manager to own our relationships with a broad portfolio of credit bureaus and data providers to ensure we extract maximum value from these partnerships while managing costs, performance, and innovation.
Reporting to a Commercial Director, you'll be the central point of contact for our most important vendors. Your portfolio will span credit bureaus such as Experian, Equifax, and TransUnion, alternative data providers. You'll own contract negotiations, performance management, product roadmaps, and cross-functional coordination to ensure Lendable has access to the best products and data at the right cost.
This role sits at the intersection of risk, product, engineering, finance and legal. You'll need to think commercially and build trusted relationships with senior stakeholders.
What we're looking for:
Essential:
2+ years in vendor management, strategic partnerships, procurement role, contract negotiations or a relationship management focused role in financial services: ideally on the buy side.
Strong commercial acumen.
Analytical mindset with the ability to assess vendor performance and ROI
Excellent attention to detail and highly organised.
Strong stakeholder management skills, comfortable influencing senior internal and external stakeholders
Desirable:
Experience managing credit bureau relationships and/or other mission-critical vendors
Experience in fintech or consumer lending businesses.
An understanding of credit data products, bureau outputs, and risk decisioning
Experience with alternative credit data sources and emerging providers
Track record of driving vendor innovation and product enhancements
Experience managing vendor relationships across multiple geographies (UK/US)
Experience with contract negotiation and cost management.
What you'll be doing
Vendor Relationship Management:
Own strategic relationships across a diverse vendor portfolio, with particular depth in credit bureaus and data providers
Act as the primary point of contact for key vendors, managing escalations and strategic discussions
Build trusted relationships with senior stakeholders at bureau partners
Conduct regular business reviews to assess performance, roadmap, and innovation opportunities
Manage vendor onboarding, integration planning, and ongoing support
Commercial & Contract Management:
Lead contract negotiations and renewals, driving optimal commercial terms
Manage vendor budgets, forecasts and cost optimisation initiatives
Ensure compliance with contractual terms, SLAs and data governance requirements
Work with finance and legal on vendor due diligence, contracts, and payment terms
Track and report on vendor spend, utilisation and ROI
Performance & Innovation:
Monitor vendor performance against SLAs and quality metrics
Drive continuous improvement in data quality, coverage, and timeliness
Identify and evaluate new data sources and products to enhance credit decisioning
Partner with risk and product teams to define requirements for new data capabilities
Build business cases for new vendor products or alternative data sources
Cross-functional Coordination:
Partner with engineering on API integrations, data feeds, and technical issues
Work with credit risk on data requirements, model inputs, and decisioning logic
Coordinate with legal and compliance on vendor risk management and data privacy
Collaborate with finance on budgeting, forecasting and cost allocation
Support product teams with data availability for new features and markets
Life at LendableWinning team: the opportunity to scale up one of the world’s most successful fintech companies
Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
Health coverage: support for your physical and mental wellbeing, including private health cover
Retirement & savings: long-term financial wellbeing through retirement savings plans
Employee referral programme: earn a competitive bonus when you refer successful new team members
Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
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