About this role
Level 4 Hospitality Manager Apprenticeship at AG Hospitality Services
We are looking for a Hospitality Manager Level 4 Apprentice with hospitality experience and leadership potential. You'll maintain high standards of cleanliness and presentation, support other departments, and complete physically demanding tasks. Strong attention to detail, stamina, and a commitment to excellent service are essential.
Apprenticeship Overview:
• Salary: £8.00 an hour, Automatic pay increase after one year on programme for 19+ year olds
• Working Week: Monday - Sunday (40 hours per week, shift to be confirmed)
• Hours: 40 hours per week
• Duration: 18 months
• Level 4 Hospitality Manager Apprenticeship standard qualification
• Online training supported by our dedicated tutor
• Location: 142-146 Cricklewood Broadway, London, NW2 3ED
Duties:
• Oversee daily hotel operations across Front Office, Food & Beverage, and Housekeeping.
• Act as Manager-on-Duty and lead the hotel in the Hotel Manager's absence.
• Ensure SOPs, service standards, and company policies are consistently followed.
• Monitor costs, manage budgets, and support KPI delivery.
• Complete daily financial reporting and reconciliations.
• Manage staff rotas, training, and performance reviews.
• Drive guest satisfaction, online reputation, and repeat business.
• Ensure compliance with health & safety and statutory requirements.
• Support maintenance and continuous property improvement initiatives.
Qualifications:
• GCSEs in English and Maths at grades 4–9 (A*–C) desirable
Skills and Personal Qualities:
• • Strong leadership skills with a hands-on management approach • Experience with budgets, reporting, and cost control • Familiarity with PMS systems (preferably Rezlynx) • Good knowledge of health & safety and food hygiene • Proficient in MS Office • Flexible to work weekends and shifts
What is the expected career progression after this apprenticeship?
Potential full-time employment for the right candidate upon successful completion of the apprenticeship.
Pre-employment checks. Please be aware that upon a successful offer of employment, the company completes digitalised right-to-work checks and DBS applications via an external provider - 'Matrix Screening'. The company also completes an internal online social media search, in line with Keeping Children Safe in Education guidance.
#InspireMP £16,640 a year