About this role
HR Operations Administrator
Location: Ipswich (Hybrid)
Reporting Line: Head of HR Operations
The Role
To provide efficient and accurate HR administrative support across the employee lifecycle, ensuring high-quality service delivery to employees and managers. The role supports HR operations, maintains data integrity in HR systems, and contributes to process improvements for our expanding Global workforce
Key Responsibilities
Worker Lifecycle AdministrationManage HR administration across the full employee lifecycle:Onboarding (contracts, offer letters, right-to-work checks, pre-employment screening)Changes (promotions, salary reviews, transfers)Offboarding (leavers, exit documentation)Ensure all employee records are accurate and up to date in HR systemsProduce employment-related documentation in line with company policiesCoordinate the onboarding process for contingent workers, contractors and third-party suppliersAct as a key point of contact for candidates and hiring managers to facilitate a smooth onboarding experienceLiaise with internal teams (e.g. IT, Facilities, Security) and external providers to ensure timely system access, equipment allocation and building access for new joinersMonitor onboarding progress and follow up on outstanding actions to ensure all pre-start requirements are metCoordinate and deliver HR induction sessions for new joiners, ensuring a positive and informative first-day experiencePrepare and update induction materials to reflect current policies, benefits and organisational updates
HR Systems & Data ManagementMaintain and update the HRIS (Workday) with a high level of accuracyRun regular audits to ensure data integrity and complianceGenerate standard HR reports (headcount, attrition, absence, etc.)Support system testing, updates, and improvements
Payroll & Benefits SupportProvide administrative support for payroll processes:Prepare and validate monthly payroll inputsLiaise with payroll team/providers to resolve discrepanciesSupport benefits administration (e.g. pensions, healthcare, life assurance)Respond to employee queries related to pay and benefits
Employee & Manager SupportAct as a key point of contact for day-to-day HR queriesProvide guidance on HR policies, processes, and proceduresEscalate complex employee relations issues to HR Business Partners
Compliance & GovernanceEnsure HR processes comply with UK employment law and internal policiesMaintain employee files and documentation in line with GDPR requirementsSupport audits and compliance checks
Process Improvement & ProjectsIdentify opportunities to improve HR processes and efficiencySupport HR projects (e.g. system implementation, policy updates, employee engagement initiatives)Contribute to standardising of global HR processes
About You
Strong understanding of HR processes and the employee lifecycleExperience working with Workday HRIS (desired)High attention to detail and strong organisational skillsAbility to manage multiple priorities and meet deadlinesStrong communication and stakeholder management skillsGood Excel and data handling skillsExperience supporting payroll or benefits processesUnderstanding of UK employment law basicsCIPD Level 3 or working towards Level 5