About this role
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
Here's what you'll do during a typical day: ESSENTIAL FUNCTIONS
• Ensure Linen is available for all the floors as requested • Ensure quality controls are in place for all linen processes, rejecting any exceptions • Maintain cleanliness of the housekeeping pantry and store • Carry out stock takes as requested • Ensure par stocks are maintained • Take receipt of stock and ensure safe storage • Manage customer service issues quickly and effectively • Oversee the issuing of linen via a requisition system • Ensure team members adhere to all Health and Safety Regulations • Carry out any other reasonable task set by the hotel’s management • Manage guest requests and traces promptly and effectively • Ensure soiled linen and garbage are removed promptly from the lift landing area to maintain cleanliness, hygiene, and a presentable environment at all times. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
• Communicate with co-workers regarding shortages and/or special requests. • Assist supervisors with the counting of linen during an inventory. • Other duties as requested.
What It Takes to Make the Stay The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
• Ability to communicate clearly in both written and verbal format. • Ability to prioritize and organize work.