About this role
Monitors the patient accounts process. The Patient Accounts Representative 2 works with patients, co-workers and external agencies to ensure the prompt payment and/or reimbursement of hospital charges.
• Customer Service • Promptly answers inquiries from patients, co-workers, and employees regarding patient accounts in a kind and courteous manner. • Assists in providing quality training and orientation for assigned employees.
• Payor Relations • Advises patient or guarantor of