About this role
At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus.
Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself.
We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status. Role Overview We are seeking an experienced QA Lead to drive quality engineering initiatives across enterprise applications. The ideal candidate will lead QA teams, define testing strategies, implement automation frameworks, and ensure the delivery of high-quality software solutions. This role requires strong leadership, testing expertise, stakeholder management, and a quality-first mindset.
Key Responsibilities
• Lead and mentor a team of QA engineers across multiple projects. • Define and implement test strategies, test plans, and quality assurance processes. • Drive end-to-end testing activities including functional, regression, integration, UAT, and automation testing. • Establish and improve test automation frameworks and best practices. • Collaborate with Product Owners, Business Analysts, Developers, and stakeholders to ensure quality deliverables. • Manage defect triage, root cause analysis, and quality metrics reporting. • Monitor testing progress, risks, dependencies, and release readiness. • Ensure adherence to QA standards, SDLC, STLC, and Agile methodologies. • Drive continuous improvement initiatives in testing processes and automation coverage. • Support production releases and post-release validation activities. Required Skills & Qualifications
• Bachelor's degree in Computer Science, Engineering, or related field. • 8+ years of experience in Software Testing and Quality Assurance. • 2+ years of experience leading QA teams. • Strong expertise in Manual and Automation Testing. • Hands-on experience with automation tools such as: • Selenium WebDriver • Playwright • Cypress • TestNG • Cucumber
• Experience in API testing using Postman, Rest Assured, and Swagger. • Strong knowledge of SQL and database testing. • Experience with Agile/Scrum delivery methodologies. • Familiarity with CI/CD pipelines and DevOps practices. • Strong leadership, communication, and stakeholder management skills.
Preferred Skills
• Experience with Performance Testing tools such as JMeter or LoadRunner. • Exposure to cloud platforms like GCP, AWS, or Azure. • Experience testing Microservices and Distributed Systems. • Knowledge of Security Testing and Accessibility Testing. • Experience in Retail, E-commerce, or Digital Commerce domains. Technical Skills Testing
• Functional Testing • Regression Testing • System Testing • Integration Testing • UAT Testing • API Testing • Database Testing Automation
• Selenium • Playwright • Cypress • Cucumber • TestNG Tools
• Jira • Azure DevOps • Postman • Swagger • Jenkins • GitHub • GitLab CI/CD & Cloud
• Jenkins • Azure DevOps • GitHub Actions • AWS / Azure / GCP Leadership Competencies
• QA Strategy & Planning • Team Leadership & Mentoring • Stakeholder Management • Release Management • Risk Assessment & Mitigation • Quality Governance • Decision Making • Cross-functional Collaboration Nice to Have
• ISTQB Advanced Certification. • Experience establishing enterprise QA CoEs. • Experience building automation frameworks from scratch. • Exposure to AI-based test automation tools and practices.