About this role
Assist customers by answering questions, escorting customers to products and providing product information. Stock merchandise and/or display fixtures, maintain cleanliness of the department, process sales, and recover stock. Role model and demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.
• Model “Customer1st” behavior; deliver and encourage other associates to deliver excellent customer service • Answer customer questions; provide product information • Stock/restock shelves, displays, and other merchandising areas • Maintain stockroom standards • Build ends/displays/signs • Maintain compliance with ticketing standards; apply Electronic Article Surveillance (EAS) security tags to operational standards, and deactivate/remove security tags from products at point of sale • Condition shelves/displays • Put away returned merchandise • Perform price checks; cashier duties • Comply with corporate policies and all safety guidelines/standards • Promote and follow Company initiatives • Must be able to perform the essential functions of this position with or without reasonable accommodation • Price Changing: • Maintain merchandise price integrity and all signage;complete all price changes prior to store opening; process price change paperwork; research/correct audits
• Ordering: • Order merchandise; process orders, including Computer Assisted Ordering ; Monitor overstock/understock conditions
• Freight Person in Charge (PIC): • Supervise/train freight crew associates; verify aisles are clean and clear for store opening; maintain compliance with corporate policies/divisional standards: signing, recovery, stockroom, freight receiving/freight stocking, housekeeping standards, and all safety guidelines/standards
• Wine/Spirits Clerk (WA only): • Stock wine/spirits; follow planograms and wine planners for display items; Manage ordering, product received, pricing issues, and overstock/out of stock items
• Host/Hostess o Serve Customers in friendly demeanor; handle and move objects such as glasses and bottles; obtain state server permit; monitor and maintain inventory of supplies; sell to Customers by influencing their preferences; maintain sanity standards in bar area
Minimum
• High school diploma or general education degree (GED); or combination of relevanteducation and experience. • Minimum 18 years of age/19in Idaho and 19 in Alaska if selling tobacco • Ability to pass drug test • Ability to work in a fast-paced environment • Ability to work weekendson a regularbasis; overtime as needed • Accuracy/attention to detail • Ability to organize/prioritize tasks/projects • Familiarity with industry/technical terms/processes • Ability to operate forklift, compactor, pallet jack, ShelfPrice Audit (SPA), Telzon, Swiftach • Wine/Spirits OrderClerk: • Basic wine/spirits knowledge • Knowledge of Washington State Liquor laws that pertain to retail selling of product
Desired
• Knowledge of company policies, procedures, and organizational structure • Related experience