About this role
Responsibilities:
• Automation across products
• Digital transformation of existing credit processes to address rising costs, new customer preferences • Work closely with the Product, Technology and Business teams to devise the best and most innovative solutions for solving our customer's needs. • Monitoring performance of Solutions • Better TAT
• Process Management
• Ensure uniform process • Analyzing various processes and recommending process changes to initiate cost savings ,optimize resources and enhance operational efficiency • Monitoring overall functioning of processes, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level. • Random Process Audits
• Efficiency & Productivity Improvement.
• Increase Productivity through internal process reviews • Technology intervention. • Efficiency Building through best practices in the market. • Productivity Tracking
• Optimise Cost • Contracts negotiations • Resource Rationalization • Automation
Qualification: MBA/PGDBA/PGPM or Equivalent