About this role
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The Demo Excellence Consultant partners with JAPAC NetSuite pre-sales teams to create high-impact, scalable demo environments that bring customer stories to life. As a Demo Excellence Consultant, you’ll help design, build, maintain, and improve industry- and country-specific NetSuite demo solutions used across the sales cycle. This is a great role for someone who enjoys combining NetSuite functional expertise, problem-solving, solution design, and collaboration - with the opportunity to influence how NetSuite is showcased to customers across JAPAC.
What You’ll Do
• Gather demo requirements and translate them into practical NetSuite solutions. • Design and maintain demo data that supports strategic industry and vertical use cases. • Configure NetSuite environments, including SuiteSuccess, features, workflows, customisations, data imports, dashboards, saved searches, and reports. • Partner with Pre-Sales and Professional Services teams to enhance demo and customer accounts with leading-practice solutions. • Support the full demo asset lifecycle—from build and documentation through release readiness and enablement. • Provide front-line support for demo-system issues across the pre-sales community. • Work with NetSuite Support on issue reproduction, pattern identification, root-cause analysis, and resolution. • Maintain clear documentation to ensure demo assets are scalable, reusable, and easy to adopt. What We’re Looking For
• Hands-on experience with NetSuite configuration and functional processes is good to have. • Strong understanding of ERP business processes and how technology supports customer outcomes. • Confidence working with workflows, dashboards, saved searches, reporting, data imports, and account setup. • Strong problem-solving, documentation, communication, and stakeholder-management skills. • Ability to manage multiple priorities independently in a fast-moving regional environment. • A collaborative mindset and genuine interest in supporting sales success. Why This Role? You’ll work behind the scenes of some of NetSuite’s most important customer conversations, helping shape how our solutions are demonstrated across JAPAC. You’ll gain exposure to multiple industries, broaden your NetSuite expertise, collaborate with experienced sales and consulting teams, and build solutions that can be reused at scale across the region. If you enjoy building smart NetSuite solutions and want your work to directly influence customer conversations and sales success, we’d love to hear from you.
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Career Level - IC2