About this role
Core Responsibilities
• Gather and document business requirements for ordering and payment systems. • Analyze existing processes and identify opportunities for improvement. • Collaborate with developers to ensure accurate implementation of requirements. • Support system testing, validation, and troubleshooting activities. • Business Operational Support • Maintain documentation • Act as a liaison between business users and technical teams to ensure alignment. Qualifications and Skills Basic Qualifications
• Students with Bachelor’s degree, in Business Administration or MIS or Computer Science/Information Technology or equivalent • Self-starter - Ability to work independently and in a team environment. • Self-motivated, adaptable, must be proactive and be able to deal with ambiguity. • Strong analytical and logical problem-solving skills. • Strong organizational and project management skills. • Demonstrate leadership and influence skills including strategizing and driving change across multiple group and departments. • Strong written and verbal communication skills including the ability to illustrate complex business and technical ideas and communicate findings and recommendation to all level of management and working level resources. • Excellent communication skills especially in English– both written and verbal with the ability to communicate and work with Global team. • Ability to identify/analyse problems, design solutions, write a design document for IT counterpart to develop the solutions. • Ability to drive continuous improvement, produce cross-functional integrated operational process and drive processes to execution. • Experiences with Oracle ERP eBusiness suite applications will be added advantage, but not essential. Preferred Qualifications
• Experience with PL SQL, Oracle ERP system is a plus