About this role
Patient Financial Service Representative
Responsible for supporting management in the billing and collection of accounts receivable for inpatient and outpatient accounts, cash application and reconciliation and/or resolving customer service issues. Additional responsibilities may include notifying the patient and/or guarantor of liabilities, verifying insurance benefits, and assisting customers regarding billing questions.
Principal Accountabilities:
• Answers inbound calls for all billing inquiries for all facilities. • Ensures insurance information is entered properly on accounts, process credit card payments, complete customer service forms for various customer service requests. • Completes weekly backlog. • Performs other related duties as assigned.
Schedule:
• Full time, Days • Monday- Friday
Preferred:
• Bachelor's Degree in finance, healthcare management or relevant experience. Relevant Experience:
• 3-5 years of experience in Customer Service Call Center or relevant area.