About this role
Business Operations
• Meet the SLA and disbursement targets set by the Management. • Ensures compliance with regulatory requirements, policies & procedures in discharging the daily routines. • Develops network and ensuring responsible communication with stakeholders. • Possess knowledge on Business Banking products / features (i.e. Overdraft, Term Loan, Trade Facilities, Revolving Credit, Bridging Loan and Contract Financing). • Improve customer experience to achieve the best Customer CX. • Any other responsibilities / tasks assigned by management from time to time.
Regulatory Compliance
• Ensures credit operations are compliant with Group and internal policies. • Ensures compliance with regulatory requirements and BNM guidelines.