About this role
Reception telephone - answering incoming calls. Dealing with queries and transferring calls. Message taking – Accurately taking messages. Ensuring messages are followed up on. Maintaining good telephone manner. Voicemail. Good communication skills, trustworthy. Opening incoming post and sorting items for delivery to relevant persons. Greeting the public and visitors to the centre. Providing information about the services on offer in the centre. Setting up rooms for groups. Facilitation of group needs. Tea/Coffee. Co-ordinating events. Basic computers skills – file management, copying, moving, deleting, searching, retrieving and editing files. Word Processing – Microsoft Word. Spreadsheets – Microsoft Excel. Email & Internet. Social Media - Facebook. Printing documents. Photocopying – using machine correctly. Maintaining supplies of consumables. Adhere to Health & Safety policy. Cleaning of reception and community building.. CE Scheme Skills