About this role
Job summary
We are looking for an organised, detail-focused Administrator to support both our housing and care operations within our supported living service. This is a varied, hands-on role split across two key areas: housing management administration and HR/CQC compliance administration - alongside general office administration.
About the Role You'll be the administrative backbone across our housing and care teams, keeping properties safe and compliant, HR and CQC records audit-ready, and the office running smoothly.
The role is split into two core parts, plus shared office duties, and involves working closely with managers, the Registered Manager (RM) and external HR consultants, accountants, and bookkeepers.
Key Working Relationships
Service/Care Managers and the Registered Manager
(RM) - day-to-day liaison on compliance, HR, and property matters
External HR consultants - on documentation, policy, and recruitment support
External accountants and bookkeepers - on cost tracking, invoices, and financial administration.
Main duties of the job
Part 1: Housing Management Administration Logging and booking repairs with contractors, and tracking jobs through to completion Acting as a point of contact for tenants, handling queries and liaising professionally and sensitively Monitoring and filing tenancy and property paperwork, ensuring records are accurate and up to date Managing legionella, gas safety, fire safety, EICR, and other statutory compliance checks and renewal dates Maintaining property compliance trackers and escalating any overdue or upcoming checks Liaising with contractors, landlords, and internal teams to resolve property issues.
Part 2: HR, Recruitment & CQC Compliance
Administration Maintaining accurate HR
documentation, including personnel files, contracts, and right-to-work/DBS records Supporting recruitment administration - advertising roles, scheduling interviews, and coordinating onboarding Maintaining performance trackers, including supervision, appraisal, and training records Maintaining CQC compliance trackers - policy review dates, audits, and evidence for inspections Supporting managers with compliance deadlines and flagging any gaps or upcoming renewals Preparing documentation and records ahead of CQC inspections and internal audits Office & General Administration Maintaining accurate Excel spreadsheets to track costs and expenditure Ordering PPE and other office/operational supplies as needed General administrative support - filing, correspondence, post, and diary management.
About us
Auxilio Care Limited is a provider of bespoke care and support services, delivered in homes, supported living settings, and the wider community. It specializes in learning disabilities & autism, mental health, physical disabilities and sensory impairments. It holds a "Good" CQC rating,
Benefits- Casual dress
Company pension
Free parking
Referral programme
Job description Job responsibilities
We are looking for an organised, detail-focused Administrator to support both our housing and care operations within our supported living service. This is a varied, hands-on role split across two key areas: housing management administration and HR/CQC compliance administration - alongside general office administration.
About the Role You'll be the administrative backbone across our housing and care teams, keeping properties safe and compliant, HR and CQC records audit-ready, and the office running smoothly.
The role is split into two core parts, plus shared office duties, and involves working closely with managers, the Registered Manager (RM) and external HR consultants, accountants, and bookkeepers.
Key Working Relationships
Service/Care Managers and the Registered Manager
(RM) - day-to-day liaison on compliance, HR, and property matters
External HR consultants - on documentation, policy, and recruitment support
External accountants and bookkeepers - on cost tracking, invoices, and financial administration
Part 1: Housing Management Administration Logging and booking repairs with contractors, and tracking jobs through to completion Acting as a point of contact for tenants, handling queries and liaising professionally and sensitively Monitoring and filing tenancy and property paperwork, ensuring records are accurate and up to date Managing legionella, gas safety, fire safety, EICR, and other statutory compliance checks and renewal dates Maintaining property compliance trackers and escalating any overdue or upcoming checks Liaising with contractors, landlords, and internal teams to resolve property issues.
Part 2: HR, Recruitment & CQC Compliance
Administration Maintaining accurate HR
documentation, including personnel files, contracts, and right-to-work/DBS records Supporting recruitment administration - advertising roles, scheduling interviews, and coordinating onboarding Maintaining performance trackers, including supervision, appraisal, and training records Maintaining CQC compliance trackers - policy review dates, audits, and evidence for inspections Supporting managers with compliance deadlines and flagging any gaps or upcoming renewals Preparing documentation and records ahead of CQC inspections and internal audits Office & General Administration Maintaining accurate Excel spreadsheets to track costs and expenditure Ordering PPE and other office/operational supplies as needed General administrative support - filing, correspondence, post, and diary management.
Person Specification
Qualifications Essential
Good standard of general education. Demonstrable IT literacy, including Microsoft Excel, Word and Outlook
Experience Essential
Previous administrative experience in housing, HR, care compliance or a comparable office environment. Experience maintaining accurate records, trackers or databases to a required standard. Experience handling confidential or sensitive information in line with GDPR and data protection requirements. Experience liaising with external parties such as contractors, suppliers or professional advisers. Experience managing competing deadlines across more than one area of responsibility
Experience Essential
Previous administrative experience in housing, HR, care compliance or a comparable office environment. Experience maintaining accurate records, trackers or databases to a required standard. Experience handling confidential or sensitive information in line with GDPR and data protection requirements. Experience liaising with external parties such as contractors, suppliers or professional advisers. Experience managing competing deadlines across more than one area of responsibility
Skills Essential
Full UK driving licence and access to a vehicle.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Auxilio Care Limited
Address Enterprise Centre
1 Hedingham Grove
Birmingham
B37 7TP
United Kingdom
Employer's website https://www.auxiliocare.com (Opens in a new tab)