About this role
Job summary ABOUT THE ROLE As a Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and friendly environment. The role of Receptionist with us is very varied. You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. We might also need you to carry out some administrative tasks, like typing, photocopying and filing. ABOUT YOU You'll need to be professional, caring, courteous and well organised to join us as a Receptionist. You'll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills. REWARDS PACKAGE As well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include: Free learning and development Automatic enrolment into our profit share scheme A range of holiday, retail and leisure discounts Unlimited access to our Refer a Friend bonus scheme If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.
Main duties of the job As a Receptionist at Barchester care home, your role is to provide a warm welcome ensuring every resident and visitor feels at home. As the first point of contact, you play a vital role in creating a positive environment. The role is varied, involving answering phone calls, greeting visitors, managing the reception area, and showing prospective residents and families around. Administrative tasks like typing, photocopying, and filing are also part of the job. Professionalism, care, courtesy, and organization are essential. Strong communication skills and a good telephone manner are required, though no formal qualifications are necessary. The role offers a competitive salary and one of the best rewards packages in the care sector, including free learning and development, profit share scheme, and various discounts.
About us Barchester Healthcare operates care homes and provides healthcare services across the UK. Known for offering exceptional care tailored to individual needs, Barchester ensures residents receive support promoting comfort and quality of life. Their approach involves personalized care plans, social activities, and health and wellbeing services. They also focus on providing a supportive work environment for their staff, emphasizing training and career development opportunities. Barchesters commitment to high standards of care is reflected in their various awards and recognitions in the healthcare industry.
Job description Job responsibilities
ABOUT THE ROLEAs a Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and friendly environment. The role of Receptionist with us is very varied. You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. We might also need you to carry out some administrative tasks, like typing, photocopying and filing.
ABOUT YOUYou'll need to be professional, caring, courteous and well organised to join us as a Receptionist. You'll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills.
REWARDS PACKAGEAs well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include:
Free learning and development Automatic enrolment into our profit share scheme A range of holiday, retail and leisure discounts Unlimited access to our Refer a Friend bonus scheme
If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.
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Person Specification
Qualifications Essential
No formal qualifications required but a good telephone manner and strong communication skills are necessary.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Barchester Healthcare
Address Barchester Healthcare
Sherborne
DT9 6EX
United Kingdom
Employer's website https://www.barchester.com/ (Opens in a new tab)