About this role
Job summary
A vacancy has arisen for an admin support secretary in the Endocrinology department at Birmingham Children's Hospital. The post holder will play an important role providing admin support to the specialist Nurses, junior Doctors, Consultants and Medical secretaries within this busy department. You will enjoy working within a multi-disciplinary team and have the ability to relate and work closely with young people, parents and members of the public.
Main duties of the job
Typing letters/reports/discharge summaries from audio dictation as requested.
Arranging outpatient appointments as required, completing appropriate documentation and contacting families.
Arranging for patients to be seen for day case admissions when required.
Exercise judgment and initiative when problems arise by taking appropriate action to resolve the problem, or by referring the problem to the appropriate person.
Ensure letters and discharge summaries are sent out in accordance with the locally agreed time scales.
Receiving and acting upon telephone and email enquiries as appropriate.
Input and accessing patient data on the computer in accordance with Trust policy using EPIC, and E-mail systems.
To ensure team post is opened daily and dealt with accordingly.
Arrange meetings and appointments as necessary.
Putting together information packs for families and relevant nursing documentation.
Providing support to the Medical Secretaries.
Be versatile and adaptable to the demands of the team.
Imputing of procedural data.
About us
Birmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class physical and mental health care for our women, children and families. Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centred care.
Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas.
Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care.
Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.
Job description Job responsibilities
Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust.
When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).
Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
Person Specification
Qualifications Essential
Good standard of secondary education including GCE/GCSE English or equivalent Good computerskills of Microsoft Office (Word, Excel, Outlook and Power Point) Experience of note taking Ability to tabulate information and input data
Knowledge & Nature of Experience Essential
Previous NHS experience Experience of office systems Experience of dealing with confidential issues Previous experience ofsecretarial/administrative work Proven ability to manage competing priorities and deadlines Proven organisational skills Experience of organising and supporting meetings within an organisation
Desirable
Previous HR Experience Medical terminology
Analytical and Judgement Skills Essential
Attention to detail Methodical and well organised Proven ability to prioritise demanding workload
Professional/Managerial/Specialist Knowledge Essential
Good communication skills - oral, written and telephone Good customer care skills Legible handwriting Enjoys handling routine tasks
Personal Skills/Abilities and Attributes Essential
Friendly outgoing personality Customer orientated approach Reliable and ability to use own initiative Ability to work without direct supervision Flexible and adaptable to changing situations Good team worker Highly motivated Willingnessto develop skills and knowledge
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Birmingham Women's and Children's NHS Foundation Trust
Address Birmingham children's hospital
Steelhouse Ln, Queensway, Birmingham B4 6NH
Birmingham
B4 6NH
United Kingdom
Employer's website https://bwc.nhs.uk/ (Opens in a new tab)