About this role
Job summary
We are looking for a Senior Clinical Team Administrator to join the Secure Services Central Administration Team at either Northside House, Norwich. The team forms part of Secure Services, offering inpatient and community based care for our service user group.
The successful candidate will work with Integrated Mental Health and Justice Pathway Team (IMHJP Team) providing ongoing day-to-day administrative processes to the clinicians and also provide supervision to four Clinical Team Administrators. They will work alongside other administrators within the Secure Service and assist the team to continually refine and improve the service offered.
There will be a requirement to pass prison vetting and a standard DBS check.
Main duties of the job
The ideal post holder will be very organised, with experience in administrative settings, and ideally have knowledge of healthcare/ the NHS.
The post holder will manage the workload of the IMHJP team, including minute taking, typing up reports, arranging appointments, using Excel spreadsheets, liaising with other agencies and dealing with telephone and email enquiries and other day to day administrative processes that support the service.
The post holder will have line management responsibilities for the current IMHJP Team Clinical Administrators, and the post holder will work under the supervision of the Administration Manager.
About us
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.
Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.
Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.
Job description Job responsibilities
Key duties include
Booking appointments/Diary management Minute taking Typing assessment reports Management and delegation of administrative tasks for the team Data collation and analysis Line management supervision. Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!
Person Specification
Qualifications Essential
Word Processing Diploma/Equivalent secretarial experience (advanced level) NVQ 2 Customer Service NVQ 3 Business Administration or Equivalent
Knowledge Essential
Working knowledge of Microsoft packages or equivalent Experience of an office environment using advanced secretarial skills
Desirable
Knowledge of NHS policy/procedures Knowledge of Trust electronic record system
Miscellaneous Essential
Able to travel independently to other NSFT/Prison sites
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Norfolk & Suffolk Foundation NHS Trust
Address Northside House Norwich
Norwich
NR7 0HT
United Kingdom
Employer's website https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)