About this role
Job summary
Would you like to be part of a team that works well together, always there to help each other? An exciting opportunity has arisen within the Community Acquired Brain Injury Team.
If you answered yes, we would love to hear from you - come and join our team.Applications are invited for friendly, caring and compassionate individuals to work within the Community Acquired Brain Injury Service based atMonkwearmouth Hospital.The Community Acquired Brain Injury Service (CABIS) - Gateshead, Sunderland and South Tyneside provides specialist community rehabilitation services for people with mild, moderate or complex acquired brain injury (ABI), facilitating individuals to access a range of services.The service offers specialist multi-disciplinary Neuro-rehabilitation care to individuals and their carers addressing comprehensive needs forfunctional and emotional support, information and advice, practical help with vocational issues, housing, benefits and care support needs.The team works to facilitate early hospital discharge from local hospitals to appropriate settings for bespoke rehabilitation, as required. The rolewill be based at Monkwearmouth and may be required to cover at Gateshead.
Main duties of the job
The main duties of the role will be:o Experience of working in a secretarial or administrator role.o Fast, accurate typing and note-taking skills.o Excellent interpersonal communication skills, both written and verbal.o A good understanding of patient information system would be beneficial, however training will be provided.o Good working knowledge of Microsoft Office packages.
Day-to-day duties will include:o The provision of named admin support and diary management to identified members of the clinical team.o Audio typing/formatting assessments, letters and medical reports from central inbox.o Preparation and taking notes of meetings.o Processing referrals, discharges and confidential patient information within the RiO electronic system.o Handling petty cash in line with Trust policies.o Supporting the day to day running of the admin office.o Some occasional off site travel is required for training and development purposes.The post holder will also undertake additional duties such as ordering supplies, requesting repairs and updating rotas and duty sheets. This list isnot exhaustive.
About us
We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.
NHS Employees identified as at risk of compulsory redundancy and those eligible for the NENC Re-Deployment careers hub will receive prior consideration.
Job description Job responsibilities
Please find attached job description for full details.
Advertising date : 4th August 2026
Closing date :18th August 2026
We welcome your application.
Please note - this vacancy may close early once a suitable number of applications are received.
Person Specification
Knowledge and Experience Essential
Knowledge of NHS Policies and Procedures Working knowledge of Microsoft applications, including e-mail communication Ability to maintain and update Patient Information Systems e.g. RiO Good working knowledge of office procedures Previous secretarial/clerical experience Ability to uphold confidentiality at all times Able to prioritise and plan own workload
Desirable
Experience in processing CPA, Mental Health Act and Safeguarding documentation Experience using stock ordering systems and petty cash systems Experience of working with medical records filing systems
Skills and Knowledge Essential
Excellent communication and interpersonal skills, both verbal and written Note taking skills Good organisational and planning skills
Desirable
Shorthand skills
Education and Qualification Essential
Word-processing skills at Level 3 (OCR/RSA Level 3 or equivalent qualification and/or demonstrable relevant experience) eg; NVQ Level 3 Level 3 in Business Administration (or equivalent) Audio Typing qualification or demonstrable equivalent experience General level of education to O-Level/ GCSE or equivalent
Desirable
NVQ Level 3 Level 3 in Customer Care (or equivalent)
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust
Address Monkwearmouth Hospital
Sunderland
SR5 1NB
United Kingdom
Employer's website https://www.cntw.nhs.uk/careers/ (Opens in a new tab)