About this role
Job summary
This is a hands-on, data-focused operations role suited to someone who is organised, comfortable with numbers and highly attentive to detail.
Main duties of the job
Commissioner Billing Support Extracting and validating monthly billable activity across commissioners, preparing invoice datasets and billing packs, and flagging non-billable or problematic activity.Payment Tracking and Reconciliation Maintaining the payment tracker, matching payments to invoices, and identifying overdue, underpaid or disputed payments.Commissioner Reporting and Data Quality Supporting monthly activity/performance reporting, quality-assuring automated reports, and maintaining supporting evidence records.
About us
Innovate ADHD Ltd is a CQC-registered healthcare provider specialising in ADHD assessment and treatment services. We operate a digital-first hybrid model, offering both face-to-face and remote consultations to ensure our patients receive timely, high-quality care.
We offer NHS ADHD services under the Right to Choose pathway. Our team is passionate, collaborative, and committed to making a genuine impact on the lives of people living with ADHD. We foster a supportive working environment where every team member is valued and encouraged to develop their skills.
As the organisation continues to grow, we are looking for a Business Operations Intern to support our commissioner billing, payment tracking, and wider day-to-day operational work.
Job description Job responsibilities
Commissioner Billing Support
Extract, organise and validate monthly billable activity across multiple NHS Integrated Care Boards.Prepare commissioner invoice supporting datasets and draft billing packs for review.Identify duplicate, cancelled, incomplete or potentially non-billable activity and escalate any exceptions.Maintain records of commissioner-specific billing requirements.
Payment Tracking and Reconciliation
Maintain the invoice and payment tracker.Match payments received against outstanding invoices.Identify overdue, underpaid, disputed or unmatched payments.
Commissioner Reporting and Data Quality
Support the preparation of monthly commissioner activity and performance reports.Support the quality assurance of reports generated through internal automation and AI-enabled reporting processes.Maintain supporting evidence and reporting records in accordance with internal requirements.
Person Specification
Knowledge and skills Essential
We are looking for someone who enjoys making complex or messy information organised, accurate and easy to use. The ideal candidate will be comfortable completing detailed operational work while also remaining curious about why a process works in a particular way and how it could be improved. This is not a purely administrative internship. It is a hands-on role that requires accuracy, reliability, ownership and a willingness to work closely with operational and financial data.
Desirable
Strong ownership and attention to detail. Good numerical and analytical ability. Able to organise multiple deadlines and maintain accurate trackers. Clear written and verbal communication skills. Able to handle confidential and sensitive information responsibly. Good judgement regarding when to escalate an issue rather than make assumptions.
Experience Essential
Minimum of 6 months of previous professional experience in a related field (including internship/placement/apprenticeship experience).
Qualifications Essential
Technical/Professional Qualifications: Accounting/Finance/Computing/Engineering/Economics OR A Degree in a related subject
Desirable
Accounting related professional qualification
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Innovate ADHD Ltd
Address 1 Mark Square
London
EC2A4EG
United Kingdom
Employer's website https://innovateadhd.com (Opens in a new tab)