About this role
Job summary
Job Title: Documents and Results Team Manager
Salary: £31,481.33 per annum
Hours: 37.5 hours per week
Location: Princess Street Practice but may be required to work across Nexus Health Group
Closing Date: 17 August 2026
Our Team Manager ensures the team delivers an effective service, that service targets or Key performance indicators are met. To provide local team based leadership and to support Nexus to ensure that consistently high quality standards and practices are applied across all areas of patient care and service provision.
If you wish to apply please do so via this link https://nexushealthgroup.nhs.uk/2025-application-form
CVs will not be accepted without an application form.
Please note that candidates must have the legal right to work in the UK at the time of application. Unfortunately, we are unable to offer visa sponsorship for this role. Therefore applications requiring visa sponsorship cannot be considered.
Main duties of the job
Main duties of the job
To ensure an effective service is delivered
Output and escalation is done in a timely manner
Ensure the ongoing development, management and improvement of patient services
To ensure that Nexus standards and system are upheld
To ensure that the processes for referral management/records management/document and results management/access hub team are functioning to an optimum level.
In liaison with the Service Manager to disseminate information to the whole practice team in relation to patient services including appointment availability and any agreed system changes.
To be the first point of contact for queries or concerns raised about the functioning of your team.
Following the back office guide and ensuring your team adheres to this
Appropriate signposting for patients and ensuring that your team carries this out
To provide direct line management to members of your team
To oversee your teams to delivery to service targets or key performance indicators where set
To escalate significant service challenges to the Service Manager.
About us
Nexus was formed in 2016 with the merging of established local practices in Southwark. We look after a practice population of more than 76,000 patients spread across our 8 sites. Our clinical approach is based on a foundation of clinical excellence, clinical leadership, and clinical governance shaped by the needs and challenges of our local population. We are a well recognised training organisation for future GPs and nurses. We are focused on the learning and development of our clinical and non-clinical staff.
We operate 8 GP Practice sites across north Southwark that are geographically close and well served by local transport hubs at London Bridge, Elephant & Castle and Canada Water. We share a single patient list but our patients are attached to a specific site and are looked after by local multidisciplinary teams which include GPs, Nurses, Physicians Assistants, Paramedics, ANPs and Pharmacists. Our site based teams are supported by Managers and local administration staff. Our GP Partners have overall clinical and administrative responsibility for Nexus Health Group and are supported by a Senior Management Team and centralised HR, IT, clinical administration functions
Nexus works closely with our local PCN and 2 of our GP Partners are PCN clinical directors.
Job description Job responsibilities
Please see attached Job Description and Person Specification for details and requirements of the role.
Person Specification
Qualifications Essential
Good level of education, 5 GCSEs or equivalent. Relevant team management qualification or equivalent experience of working as a team leader / site manager. Evidence of on-going professional development.
Experience Essential
At least 3 years experience with proven track record of working in a multidisciplinary team and of taking lead responsibility for areas of work preferably in a health sector.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Nexus Health Group
Address Princess Street Group Practice
2 Princess Street
London
SE1 6JP
United Kingdom
Employer's website https://nexushealthgroup.nhs.uk/ (Opens in a new tab)