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Deputy Clinic Lead @ Peninsula Dental Social Enterprise CIC

GBOnsiteFull-timeJob reference P0007-26-0032
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About this role

Job summary

The Deputy Clinical Lead supports the effective delivery of clinical education and patient care within the dental teaching environment, providing supervision, guidance, and pastoral support to BDS students and Clinical Supervisors. The role involves overseeing referrals and triage, and ensuring high standards of clinical governance and data management. Working closely with the Clinical Lead, the postholder contributes to team leadership, staff development, and the smooth day-to-day running of the service.

Main duties of the job

Assist the Clinic Lead with patient queries, and supporting the smooth day-to-day running of the clinical environment

Provide regular bay supervision, overseeing BDS students to ensure safe, effective patient care while facilitating learning and development through guidance and feedback

Assess, review, and sign off referrals, ensuring appropriateness, completeness, and alignment with clinical guidelines

Establish, coordinate, and manage effective shared care arrangements, working collaboratively to ensure safety and quality of patient care

Develop, organise, and manage Year One clinics and Level 1 workshops, ensuring sessions are structured, aligned to curriculum outcomes, and provide a supportive learning environment for students

Provide pastoral support to students and clinical supervisors, identifying individuals in difficulty and offering guidance, signposting, and appropriate interventions to support wellbeing and performance

Mediate student and supervisor working relationships, facilitating fair and constructive resolution of issues in line with UoP and PDSE policies and maintaining a positive learning environment

Undertake triage clinics, assessing patient needs, prioritising care appropriately, and directing patients to suitable treatment pathways or providers

Contribute to daily morning briefs, sharing key updates, coordinating clinical activity, highlighting risks or issues, and supporting effective communication across the team.

About us

Peninsula Dental Social Enterprise (PDSE) are an award-winning Social Enterprise and Community Interest Company. We provide NHS treatment and outreach services to local communities in Devon and Cornwall, and we work closely with the University of Plymouths Peninsula Dental School to support the clinical education of its dental healthcare students.

As a social enterprise, we are a value driven organisation with a focus on patient-centred care and addressing local oral health needs.

This post is subject to enhanced clearance from the Disclosure and Barring Service.

Please apply via this website or if you would prefer to submit a CV, you can submit this via our website or you can email us at [email protected]

PDSE reserve the right to close the advert early, in the event of significant interest and high numbers of applications. Candidates are therefore encouraged to submit their application as early as possible to avoid disappointment.

Job description Job responsibilities

Role summary:

The Deputy Clinical Lead supports the effective delivery of clinical education and patient care within the dental teaching environment, providing supervision, guidance, and pastoral support to BDS students and Clinical Supervisors. The role involves overseeing referrals and triage, and ensuring high standards of clinical governance and data management. Working closely with the Clinical Lead, the postholder contributes to team leadership, staff development, and the smooth day-to-day running of the service.

Key accountabilities:

Assist the Clinic Team Lead with patient queries, and supporting the smooth day-to-day running of the clinical environment

Provide regular bay supervision, overseeing BDS students during clinical sessions to ensure safe, effective patient care while facilitating learning and development through guidance and feedback

Support the management of patient complaints, contributing to investigation processes, and helping implement learning outcomes to improve service quality

Assess, review, and sign off referrals, ensuring appropriateness, completeness, and alignment with clinical guidelines

Establish, coordinate, and manage effective shared care arrangements, working collaboratively to ensure safety and quality of patient care

Develop, organise, and manage Year One clinics and Level 1 workshops, ensuring sessions are structured, aligned to curriculum outcomes, and provide a supportive learning environment for students

Support the recruitment of Clinical Supervisors, including participation in selection processes, delivery of inductions, and facilitating peer observation to ensure high standards of clinical teaching

Oversee and maintain accurate PULSE data entry

Provide pastoral support to students and clinical supervisors, identifying individuals in difficulty and offering guidance, signposting, and appropriate interventions to support wellbeing and performance

Mediate student and supervisor working relationships, facilitating fair and constructive resolution of issues in line with UoP and PDSE policies and maintaining a positive learning environment

Undertake triage clinics, assessing patient needs, prioritising care appropriately, and directing patients to suitable treatment pathways or providers

Contribute to daily morning briefs, sharing key updates, coordinating clinical activity, highlighting risks or issues, and supporting effective communication across the team

Measures of success:

Safe, high-quality patient care that is consistently maintained

Positive student progression, achievement, and learning

Efficient and well-coordinated clinical session delivery

Timely and effective management of patient queries

Strong team collaboration, communication, and staff engagement

Person Specification

Qualifications Essential

GDC Registered Minimum 3 years qualification (Essential)

Desirable

Teaching certificate (desirable) Additional post graduate qualification (desirable)

Behaviours Essential

Professional and ethical Approachable and supportive Can remain calm under pressure Acts fairly and impartially Proactive and organised Collaborative team player

Skills Essential

Strong clinical supervision and teaching skills to support BDS students in a safe patient care environment Excellent communication and interpersonal skills, with the ability to engage effectively with students, staff, and patients Proven ability to manage patient queries and complaints professionally and sensitively Sound clinical judgement and decision-making, including triage and referral assessment Effective leadership and teamworking skills, with the ability to support and deputise for senior colleagues Ability to provide pastoral support and manage conflict, including mediation

Experience Essential

General practice experience (Essential)

Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details Employer name Peninsula Dental Social Enterprise CIC

Address Peninsula Dental Social Enterprise (Derriford DEF)

20 Research Way

Plymouth

Devon

PL6 8BT

United Kingdom

Employer's website https://peninsuladental.org.uk/ (Opens in a new tab)

Skills

ManagementNHSPermanentHealthcare

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