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Client Liaison Manager @ Avery Healthcare Group Ltd.

GBOnsiteFull-timeJob reference L0034-26-3168
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About this role

Job summary Package Description: 12-month fixed-term contract! At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way. When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care. Were excited to be recruiting for a warm, enthusiastic, and dedicated individual to join our awardwinning team as a Client Liaison Manager. This is a dualsite position, supporting two care homes within the Leeds area, offering plenty of variety and the chance to make a meaningful impact across both services. If this sounds like the perfect next step for you, wed love to hear from you! ABOUT THE ROLE Your focus as Client Liaison Manager will be to manage the sales and marketing processes in the home, ensuring the effective daily operation of the Sales & Marketing Department, meeting and exceeding budget targets, filling the home with the agreed client base and maximising revenue. Other responsibilities will include: Ensuring that sales targets and Sales & Marketing deadlines are met and adhere to brand standards. Assisting in answering all general sales and marketing enquiries from colleagues and customers, brochure requests, internet enquiries and other channels. Managing and keeping up to date the information on the pipeline of potential members, and when they are likely to become residents to maximise revenue. Developing new contacts and maintain regular and close contacts with all key care influences.

Main duties of the job As a Client Liaison Manager at Avery Healthcare, you will manage the sales and marketing processes at two care homes in the Leeds area. Your primary responsibilities will include ensuring the effective operation of the Sales & Marketing Department, meeting and exceeding budgetary targets, and filling the care homes with the agreed client base to maximize revenue. You will also be responsible for maintaining brand standards, handling sales and marketing inquiries, and developing and maintaining contacts with key care influences. The role requires the ability to negotiate with skill, possess effective interpersonal skills and a professional telephone manner. You should have a clean UK driving license and ideally have experience in a sales position. You will work in a supportive environment that values respect, compassion, and commitment to exceptional care. The position offers a 12-month fixed-term contract with a supportive culture focused on growth opportunities and meaningful impact on residents lives. A DBS disclosure check is required for this role, and proof of eligibility to work in the UK is mandatory.

About us Avery Healthcare is a leading provider of luxury elderly care homes in the UK, offering a supportive and enriching environment for both residents and team members. Avery believes that the later years of life should be as enriching as any other, fostering a culture that values respect, compassion, and a shared commitment to exceptional care. With a vision of 'creating meaningful lives together,' Avery provides exceptional care across a growing network of over 100 homes, building an inspiring workplace where employees feel valued and empowered every day. Avery celebrates and supports its teams, providing opportunities for professional growth and development within a caring environment. The organisation is committed to making a positive impact on the lives of its residents and creating meaningful experiences. Avery prides itself on being a preferred choice for both residents and team members, emphasizing the importance of a supportive and empowering workplace culture.

Job description Job responsibilities Package Description:

12-month fixed-term contract!

At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.

When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.

Were excited to be recruiting for a warm, enthusiastic, and dedicated individual to join our awardwinning team as a Client Liaison Manager. This is a dualsite position, supporting two care homes within the Leeds area, offering plenty of variety and the chance to make a meaningful impact across both services. If this sounds like the perfect next step for you, wed love to hear from you!

ABOUT THE ROLE

Your focus as Client Liaison Manager will be to manage the sales and marketing processes in the home, ensuring the effective daily operation of the Sales & Marketing Department, meeting and exceeding budget targets, filling the home with the agreed client base and maximising revenue.

Other responsibilities will include:

Ensuring that sales targets and Sales & Marketing deadlines are met and adhere to brand standards. Assisting in answering all general sales and marketing enquiries from colleagues and customers, brochure requests, internet enquiries and other channels. Managing and keeping up to date the information on the pipeline of potential members, and when they are likely to become residents to maximise revenue. Developing new contacts and maintain regular and close contacts with all key care influences.ABOUT YOU

To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do.

Our ideal candidate must:

Have a full UK and clean driving license Be able to negotiate with skill and expertise. Possess effective interpersonal skills and professional telephone manner. Be able to prioritise your own workload. Ideally have a background in a previous sales position.

ABOUT AVERY

At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.

Please note this role will require:

A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK.This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.

Person Specification

Qualifications Essential

Be able to negotiate with skill and expertise. Possess effective interpersonal skills and professional telephone manner. Be able to prioritise your own workload. Ideally have a background in a previous sales position. Have a full UK and clean driving license.

Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details Employer name Avery Healthcare Group Ltd.

Address Avery Healthcare

Leeds area

LS6 2BG

United Kingdom

Employer's website https://www.averyhealthcare.co.uk/ (Opens in a new tab)

Skills

ManagementNHSPermanentHealthcare

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