Veterans Health Administration

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Administrative Assistant @ Veterans Health Administration

USOnsiteFull-time
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About this role

Job SummaryThis employment opportunity is available to current permanent employees of the Veteran's Healthcare Administration (VHA) and all Status eligible applicants.

QualificationsTo qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/06/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-05 position you must have served 52 weeks at the GS-04. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-04 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Managing and organizing patient information, Performing administrative duties, and Providing customer service to patients in a medical care setting. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have 4 years above high school. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and 4 years above high school worth of education. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Major DutiesThe Administrative Assistant performs various administrative duties for the Nursing team. Duties include but not limited to the following: Perform clerical duties related to final discharge of patient i.e. eligibility, travel, appointments, prescriptions, prosthetics, referrals and or follow up appointments. File patient medical record results i.e. laboratory tests, x-rays, consultation and or medical reports as required. Initiate work order request for equipment to the engineering department for minor repairs. Coordinate/facilitate i.e. ongoing implementation, evaluation and effective use of the automated scheduling system as needed. Assist Management or Business Manager with compiling and/or retrieving pertinent reports and worksheets from the automated scheduling system. Create/maintain database for effective and efficient tracking and/or scheduling system for staff as required. Coordinate administrative aspects i.e. patient care unit, staffing scheduling and allocation of resources as required. Serve as the first line of communication for veterans and visitors by providing information and assistance as required. Compile data reports i.e. Daily Census, DSS mapping and leave usage as needed. Maintain patient confidentiality in accordance with the Privacy Act. Maintain clean, safe and orderly work area in accordance with clinical guidelines. Organize/prioritize problem solving techniques in daily work activities as needed. Work Schedule: Full-time, 0600-1430 Monday - Friday Virtual: This is not a virtual position. Position Description/PD#: Administrative Assistant/PD11794A Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not requiredRequirementsYou must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Physical Requirements: The work is sedentary and is usually accomplished while the incumbent is comfortably seated at a desk or table. Some walking and standing may occur in the course of a non-workday in connection with attendance at meetings and conferences, or while researching files. Items carried typically are light objects such as, supplies, briefcases, notebooks, and data processing reports. During emergency situations, the employee, may undertake tasks requiring higher levels of physical exertion when retrieving critically needed medical supplies. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Skills

Miscellaneous Clerk And AssistantDepartment of Veterans Affairs

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