About this role
Job SummaryThis position is located with the Primary Care Service of the Texas Valley Coastal Bend Healthcare System in Harlingen, TX (Treasure Hills Clinic). The primary purpose of this position is to implement the Primary Care system guidance as described below at the Veteran Affairs Texas Coastal Bend Healthcare System.
QualificationsTo qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/05/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-6 position you must have served 52 weeks at the GS-5. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-5 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Advanced knowledge of primary care healthcare delivery processes, analytical skills in applying and evaluative techniques, providing reports based on the theory and principles of management and organization, creating and updating various reports, working knowledge of pertinent laws, regulations, policies and precedents, advanced skills in primary care operations and systems knowledge, general knowledge of PACT operations and components, detailed knowledge of outpatient processing, medical record creation, content and format, working knowledge of computer systems, and working knowledge and skill to perform various analytical tasks. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Major DutiesMajor Duties: Communicates effectively with managers and employees at all levels. Prepares and presents findings and recommendations. Takes action and complete special reports or studies for Medical Center Leadership, VISN program managers, and VACO operations, as requested. Maintains strict confidentiality in all correspondence and communication. Utilizes a variety of data systems to monitor performance over time and identify key trends that could affect the performance in primary care within a Medical Center. Analyzes and evaluates, on a quantitative or qualitative basis, the effectiveness of primary care systems in meeting established goals and objectives. Actively implement identified improvement actions and/or plans and participates in organizational improvement work through station programs such as System Redesign. Applies a wide range of methods used to gather, analyze, and evaluate information concerning management processes. Completes assignments in terms of the overall purpose and objectives without specifics to techniques or methods used. Applies seasoned judgment and ingenuity to analyze the organization in light of the various guidelines and to establish or implement local usage which are established by the program office. Establishes and maintains logs showing the status of actions and correspondence. Makes decisions independently regarding appropriate methods to be followed in the resolution of individual, Service, and Medical Center needs and concerns. Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information. Other duties as assigned. Work Schedule: Monday-Friday, 8:00am-4:30pm Telework: This position may be authorized for ad hoc telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Management and Program Assistant/PD01219 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not AuthorizedRequirementsYou must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.